Bilingual Collections Agent

hace 2 semanas


Bogotá DC Brazil, Colombia Solvo S A tiempo completo


Oferta Laboral: Agente de Cobranza BPO con Inglés Avanzado

¿Quieres crecer en el mundo BPO y aprovechar tus habilidades en cobranza e inglés? Esta es tu oportunidad

Ubicación: BOGOTÁ – Rosales 72, Cl. 72 #8-24, Quinta Camacho. Piso 4, 6, 7 y 8.

Horario: Lunes a viernes 7:00 a.m. – 4:00 p.m.

  • Bonos por desempeño hasta $225 USD
  • Premios diarios y bono por asistencia hasta $ COP

Requisitos:

  • Inglés B2+/C1 (indispensable para interactuar con clientes internacionales).
  • Mínimo 1 año de experiencia en cobranza BPO.
  • Excelentes habilidades de comunicación, negociación y orientación a resultados.

Responsabilidades:

  • Contactar consumidores, obtener información y facilitar acuerdos de pago.
  • Persuadir de manera profesional y respetuosa para resolver balances pendientes.
  • Negociar términos de pago y actualizar registros en el sistema.
  • Realizar llamadas entrantes y salientes, aplicando técnicas de skip tracing.
  • Mantener notas detalladas de acciones realizadas y apoyar en consultas de cliente


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