Bilingual Collections Agent
hace 2 semanas
Oferta Laboral: Agente de Cobranza BPO con Inglés Avanzado
¿Quieres crecer en el mundo BPO y aprovechar tus habilidades en cobranza e inglés? Esta es tu oportunidad
Ubicación: BOGOTÁ – Rosales 72, Cl. 72 #8-24, Quinta Camacho. Piso 4, 6, 7 y 8.
Horario: Lunes a viernes 7:00 a.m. – 4:00 p.m.
- Bonos por desempeño hasta $225 USD
- Premios diarios y bono por asistencia hasta $ COP
Requisitos:
- Inglés B2+/C1 (indispensable para interactuar con clientes internacionales).
- Mínimo 1 año de experiencia en cobranza BPO.
- Excelentes habilidades de comunicación, negociación y orientación a resultados.
Responsabilidades:
- Contactar consumidores, obtener información y facilitar acuerdos de pago.
- Persuadir de manera profesional y respetuosa para resolver balances pendientes.
- Negociar términos de pago y actualizar registros en el sistema.
- Realizar llamadas entrantes y salientes, aplicando técnicas de skip tracing.
- Mantener notas detalladas de acciones realizadas y apoyar en consultas de cliente
#LI-Onsite
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