Senior Quality Assurance Expert

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

This role requires you to work onsite from Bogotá, Colombia (Salitre area).

Maxis, home to tinkerers, crafts people, & storytellers. Our goal is to inspire everyone to make a better world through creative play.
The Sims
family creates games and experiences for millions of people around the world. We put creativity and inclusivity at the core of our work and don't settle for seeing the world only as it is but strive to build a world as it could be. We're excited you're interested to learn more about how you can join our team and dream big.

We are looking for a
Senior Quality Designer I
with deep expertise in
quality assurance
solutions to lead testing strategies, promote technical innovation, and foster team growth. You will orchestrate quality processes, understanding AI testing solutions, and mentor a distributed team to deliver high software and game quality. You will be a critical contributor to EA's Quality Verification (QV) craft, collaborating across multiple locations and disciplines to ensure the highest standards of quality for our products. You will report to the Development Director.

Location:
On Site - Bogota, Colombia.

Main Responsibilities

• Testing and Automation Leadership: Implement complex testing and automation strategies aligned with company priorities.
• Quality Process Ownership: Define, implement, and oversee robust quality processes that promote excellence across projects, ensuring understanding of product and business goals.
• Data-Driven Decision-Making: Conduct in-depth investigations, root cause analyses, and data-driven evaluations to identify opportunities for quality improvements and support informed decision-making.
• Cross-Team Collaboration: Partner with development, production, and other teams to address product and business challenges, ensuring time zones support.
• Quality Metrics and Reporting: Align and report important quality metrics, progress, and challenges to the Development Director, ensuring adherence to goals and timelines.
• Team Growth and Mentorship: Manage team growth by mentoring team members, leading quality design community goals, and promoting improvements, including the integration of AI knowledge and tools.
• Strategic Communication: Facilitate effective communication between all partners to keep delivery and quality projects on track.

Experience

• 8+ years of experience in quality assurance.
• Confidence to speak directly to others at different levels and provide direction in area of expertise.
• Experience working within a collaborative team environment across many locations/time zones.
• Experience in leadership roles and mentoring QV teams.
• Experience translating project metrics into data-driven decisions and strategies

EA Bogota Benefits

• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave
• Meaningful Work - Opportunity to directly contribute to the development of EA titles
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program
• Work Environment - New office space in the heart of Salitre, inclusive work culture and supportive team environment

…and more

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.