Technical Delivery Lead

Job Description
This role requires a leader with a deep understanding of Services & Care functions, strong leadership capabilities, and the ability to quickly learn enough about our products to be effective. The successful candidate will be accountable for driving the successful completion of the Autonomous Networks Domain technical project deliverables while fostering collaboration across teams.

In addition, this role will play a critical part in advancing our autonomous journey within Nokia—helping the organization transition from traditional operational models toward self-optimizing, data-driven, and AI-assisted processes. This includes embedding automation and intelligence into service delivery, improving efficiency, and enhancing the customer experience through predictive and proactive care.

The leader will also work closely with the rest of the delivery teams to ensure that technical direction and leadership fully support business objectives. This collaboration will drive alignment between strategic vision and execution, ensuring that both technical innovation and operational excellence move hand-in-hand to deliver measurable value for our customers and the business.

How You Will Contribute And What You Will Learn

• Own and oversee the domain's technical scope, cost, quality, and schedule, ensuring alignment with the committed delivery plan and As-Sold Cost Baseline (ASBL)
• Lead and coordinate central and local technical delivery teams, acting as the primary technical interface and first escalation point for product and delivery issues
• Track and manage project progress, costs, risks, and milestones, taking corrective actions to keep delivery on track
• Collaborate closely with customers, the Autonomous Networks Central team, Market Services Project Managers, and end-to-end Technical Project Managers (when applicable) to ensure smooth execution
• Promote best practices, reusables and quality standards during deployment
• Support and manage acceptance certification, care handover, project closure, and post-project follow-up
• Continuously build knowledge of AN products to effectively guide and support project teams

Key Skills And Experience

• 8+ years of experience in telecom software services, delivery, and/or care, with prior exposure to 4G and 5G
• Proven leadership in delivering timely, consistent, cost-effective services that delight customers and improve margins
• Strong people management skills, including supporting high-performing, learning-oriented teams
• Experience driving change, implementing new tools, Agile methods, automation, and improved operational models
• Collaborative track record across global teams and matrix organizations to achieve continuous improvement
• Educational background in Engineering, Computer Science, or equivalent, with Spanish and English proficiency (Portuguese a plus)
• Knowledge of good engineering practices

About Us
About Nokia
Join us in creating the technology that helps the world act together.

We are a B2B technology innovation leader, pioneering networks that sense, think and act, putting the world's people, machines and devices in sync to create a more sustainable, productive and accessible future.

Learn more about life at Nokia .

About The Business Group
In Cloud and Network Services, as Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .

About The Team
Some of our benefits:

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond