Technical Support Center

Overview Technical Support Engineer As a Technical Support Engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. Your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. Collaborate with...

Job Type: Full-time, Permanent Contract (Contrato a término indefinido) }Location: On-site - Medellín, AntioquiaSalary: $5,500,000 COP MonthlyBenefits: All legal employment benefits (Prestaciones de ley)We are seeking a highly motivated, bilingual Level 1 / Level 2 IT Support Technician to join our Managed Services team. This is a...

Join Lean Tech, a global leader in IT solutions, and help ensure the stability and performance of mission-critical applications for one of the top logistics and financial services platforms in the U.S.We're looking for aJunior+ Application Support Technicianwho thrives on solving complex technical challenges, improving system reliability, and collaborating...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. **Technical Support Engineer, CX** **Medellin,...

A leading SaaS company in Medellín seeks a Technical Support Specialist to provide exceptional customer service. This role involves managing support tickets, identifying technical issues, and collaborating with product and engineering teams. Ideal candidates will have over 3 years of customer support experience, strong communication skills, and a solid...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an IT Support Specialist located in the Bogotá D.C. Metropolitan Area. The IT Support Specialist will be responsible for providing technical support to end-users, managing help desk requests, troubleshooting hardware and software issues, and supporting...

The System Engineer position focuses on providing level 2 support for global IT infrastructures and applications. The person will be responsible for resolving incidents, creating operating procedures, collaborating with level 3 teams, and ensuring system availability.Main responsibilities:Level 2 incident support and resolution for infrastructure, networks,...

**Technical Support Team Lead** As a**Technical Support Team Lead**, you will oversee an Engineering Support team while remaining hands-on about 50% of the time. In this role, you’ll play a pivotal part in driving seamless daily operations, ensuring timely and effective ticket resolution, and fostering the growth and development of your team. Reporting to...

**Technical Support Team Lead** As a**Technical Support Team Lead**, you will oversee an Engineering Support team while remaining hands-on about 50% of the time. In this role, you'll play a pivotal part in driving seamless daily operations, ensuring timely and effective ticket resolution, and fostering the growth and development of your team. Reporting to...

**Description**: **About the Role**: SugarCRM is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to our support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on...