Inbound Sales

hace 2 días

Bogotá Cundinamarca, Colombia Christmas ornaments A tiempo completo

Are you confident on the phone, persuasive in chat, and comfortable guiding customers toward a decision?

We are a U.S.-based electronics repair company handling inbound leads via phone, chat, Facebook, and Google messages. We're looking for a sales-oriented CSR who can confidently guide customers, ask the right questions, and convert conversations into calls and store visits.

This is not a basic customer support role. This role is ideal for someone who enjoys selling through conversation, not just answering questions. If you're proactive, confident, and motivated by results, you'll thrive here.

⸻

What You'll Do

  • Handle inbound leads (no cold calling)
  • Guide customers toward phone calls or store visits
  • Explain service options clearly and confidently
  • Follow up with warm leads
  • Use scripts and suggest improvements
  • Track simple KPIs (response time, conversions)

⸻

What This Role Is NOT

  • Not admin work
  • Not script-only customer support
  • Not passive "answer and wait" support

We want someone who moves the conversation forward.

⸻

Who We're Looking For

  • Based in Colombia
  • Someone who is able to work independently from home with a reliable internet connection
  • Good spoken and written English
  • Some experience in sales, appointment setting, or lead handling
  • Comfortable asking questions and handling objections
  • Professional, confident, and customer-friendly

⸻

Schedule

  • Full-time, REMOTE
  • U.S. Eastern Time (or strong overlap)

⸻

Compensation

  • $800–$1,200 per month, depending on experience
  • Performance-based bonuses / commissions
  • Stable, long-term role with growth potential

⸻

How to Apply (Required)

Please answer the following in your application:

A customer messages:

"How much does an iPhone screen repair cost?"

How would you respond to move them toward a call or store visit?

Applications without this answer will not be reviewed.

⸻

Why This Role Is a Good Fit

  • You'll handle real customer conversations
  • You'll develop sales and communication skills
  • You'll work directly with a growing U.S. business
  • Opportunity to grow into a senior or lead role over time

Job Type: Full-time

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