Application Support Technician
hace 3 días
Join Lean Tech, a global leader in IT solutions, and help ensure the stability and performance of mission-critical applications for one of the top logistics and financial services platforms in the U.S.
We're looking for a
Junior+ Application Support Technician
who thrives on solving complex technical challenges, improving system reliability, and collaborating across development and infrastructure teams.
WHAT YOU'LL DO:
- Provide
second-line support
for enterprise applications, resolving incidents and service requests to maintain high availability and user satisfaction. - Monitor and analyze application performance using
SQL and KQL
within the
Azure
ecosystem. - Collaborate with development and infrastructure teams to troubleshoot and resolve technical issues using
C#, .NET, and Python
. - Execute
application deployments, upgrades, and patching
while ensuring seamless integrations and minimal downtime. - Use
REST APIs and Postman
to integrate applications and automate workflows. - Maintain and update detailed documentation, support procedures, and knowledge base articles.
- Participate in
on-call rotation
and after-hours support to guarantee consistent system uptime.
WHAT WE'RE LOOKING FOR:
- 3+ years
of experience in
Application Support or IT Operations
. - Strong understanding of
REST API architecture
and experience using
Postman
. - Proficiency in
SQL
and
KQL
for querying databases and analyzing telemetry data in
Azure
. - Working knowledge of
C#, .NET, and Python
for troubleshooting and internal application support. - Familiarity with
cloud platforms (Azure or AWS)
and application monitoring tools. - Excellent
problem-solving and communication
skills. - English Level:
B2 (Intermediate+).
WHY JOIN US?
- Be part of a powerful
LATAM-based tech workforce
serving major U.S. clients. - Work in a
collaborative and growth-oriented environment
with international exposure. - Access
career paths, mentorship programs,
and professional development opportunities. - Hybrid position – Cartagena
(2 on-site days per week with additional perks).
-
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