Work-from-Home Customer Support – Spanish Speaking

hace 2 semanas


Medellín, Antioquia, Colombia TalentPop App A tiempo completo

Some people see customer questions as problems. You see them as opportunities—to connect, to help, and to make someone's day a little brighter. And you can do it all in both
Spanish and English
.

We're looking for a
Spanish-English Customer Support Representative
to join our global team. You'll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued.

In This Role, You Will

  • Respond to customer inquiries in Spanish and English via chat, email, and calls
  • Offer step-by-step guidance to resolve technical or order-related issues
  • Keep accurate records of customer interactions
  • Share insights from customer feedback to improve our products and processes
  • Work closely with a friendly, supportive remote team

What You Bring

  • 1+ year of remote/online experience in customer service or a similar role.
  • Experience with bilingual customer support is an advantage.
  • Excellent written and verbal communication skills.
  • Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
  • Calm and solution-focused under pressure.
  • Familiarity with E-Commerce and CRM systems is a plus.
  • Fluent in Spanish and English.

What You'll Need to Work From Home

  • A laptop or desktop with an i5 processor or better
  • High-speed internet (15 Mbps or faster for both upload and download speed)
  • A quiet workspace for calls

Why You'll Love It Here

  • Fully remote—work from anywhere
  • Competitive pay with regular reviews
  • Paid time off for rest and recharge
  • Monthly health stipend
  • Bonuses based on performance
  • A team that values collaboration, growth, and respect

Ready to Join Us?

If you're ready to put your language skills to work helping people every day, click
Apply Now
and tell us why you'd be a great fit. We can't wait to meet you


  • Customer Advocate

    hace 1 semana


    Medellín, Antioquia, Colombia StratifyIQ A tiempo completo

    Overview:We are looking for a proactive and personable Bilingual Customer Advocate to join our Customer Success Team. This role involves engaging new customers over the phone and guiding them through a qualification process with a concierge approach. We are building a team of individuals who excel in relationship-building, problem-solving, and customer...


  • Medellín, Antioquia, Colombia Roverd A tiempo completo

    Company DescriptionRoverd is an online booking software provider specializing in managing appointments, activities, tours, excursions, classes, and more. Offering a user-friendly platform, Roverd eliminates setup or monthly fees, making it an accessible solution for businesses of all sizes. Dedicated to simplifying the booking process, Roverd helps...

  • Customer Success Agent

    hace 2 semanas


    Medellín, Antioquia, Colombia PikPok A tiempo completo

    Who we are:PikPok is New Zealand's oldest and largest video game developer and publisher. We established our Medellín studio by acquiring Wizard Fun Factory, one of the oldest studios in the city. Our Medellín studio works closely with our New Zealand-based counterpart in striving to successfully provide rich game experiences crafted by talented teams who...

  • Customer Success Agent

    hace 2 semanas


    Medellín, Antioquia, Colombia PikPok A tiempo completo

    Who we are:PikPok is New Zealand's oldest and largest video game developer and publisher. We established our Medellín studio by acquiring Wizard Fun Factory, one of the oldest studios in the city. Our Medellín studio works closely with our New Zealand-based counterpart in striving to successfully provide rich game experiences crafted by talented teams who...


  • Medellín, Antioquia, Colombia Callnovo A tiempo completo

    Job Title: Remote English Customer Service RepresentativeCompany: CallnovoLocation: RemoteJob Type: Full-timeWe are looking for a skilled and empathetic English-speaking Customer Service Representative to join our global support team in Medellín.If you are a great communicator with a passion for helping people, we encourage you to apply.Key...


  • Medellín, Antioquia, Colombia Koltiva A tiempo completo

    At Koltiva, we embodied honest, open, and upfront communication.We always seek and continuously improve existing tech solutions while focusing on our business users.Here, delivering value and making an impact on our customers while insisting on great standards are what we are aiming for.Who is the Koltiva Customer Success OfficerCustomersuccess Officer is...


  • Medellín, Antioquia, Colombia Mobilo A tiempo completo

    (Full-time · Remote · SaaS Environment)About MobiloMobilo is a fast-growing B2B SaaS company redefining how professionals connect, share information, and generate leads using next-generation smart digital business cards. Our solution empowers individuals and teams to network instantly with just one tap.As we continue scaling, we are strengthening our...


  • Medellín, Antioquia, Colombia Roca Alliances S.A A tiempo completo

    Customer Support SpecialistType: In-Office Role (Monday through Friday)Location: Medellín, ColombiaRoca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to...

  • Bilingual Customer Care

    hace 2 semanas


    Medellín, Antioquia, Colombia Sala Laboral A tiempo completo

    Location: Medellín (On-site) Employment Type: Full-time (34 hours/week)About the Opportunity I am currently recruiting for an international oriented clinic in Medellín specialized in trauma recovery and whiplash injuries. We are looking for a sharp, empathetic, and fully bilingual professional to join a vibrant team providing top-tier solutions to global...

  • Customer Support

    hace 6 días


    Medellín, Antioquia, Colombia RVStaffing A tiempo completo

    Customer Support Specialist, MedellínHybrid – Full-TimeWe are a rapidly growing fitness concept revolutionizing how people experience high-intensity interval training. Our model offers fast-paced, 40-minute group workouts that start every 10 minutes — designed for maximum flexibility, results, and accessibility. As we expand across North America, we're...