Customer Support Specialist
hace 2 semanas
Company Description
Roverd is an online booking software provider specializing in managing appointments, activities, tours, excursions, classes, and more. Offering a user-friendly platform, Roverd eliminates setup or monthly fees, making it an accessible solution for businesses of all sizes. Dedicated to simplifying the booking process, Roverd helps businesses operate efficiently and provide seamless customer experiences. Contact Roverd to streamline your scheduling needs and enable a smooth workflow.
Role Description
This is a full-time remote position for a Customer Support Specialist. The successful candidate will handle customer inquiries efficiently, provide technical support, resolve issues to ensure customer satisfaction, and foster positive relationships. Daily tasks include responding to customer queries via various channels, analyzing and troubleshooting technical challenges, and delivering prompt and effective resolutions to maintain high levels of customer support.
Qualifications
- Strong Customer Support and Customer Satisfaction focus, with a passion for delivering an excellent customer experience
- Exceptional Interpersonal Skills and ability to maintain professional communication in diverse situations
- Experience in Technical Support and troubleshooting technical issues effectively
- Proven Analytical Skills and problem-solving capabilities to resolve customer concerns
- Ability to work independently in a remote environment and manage time effectively
- Strong organizational and multitasking skills to manage multiple customer interactions simultaneously
- Familiarity with booking or appointment management software is a plus
- Proficiency in written and verbal communication in English; additional languages are an advantage
-
Customer Support Specialist
hace 2 semanas
Medellín, Antioquia, Colombia Allego A tiempo completoAllego is a rapidly growing SaaS technology company in the metro Boston area with a modern approach to learning and enablement for today's distributed teams. Our technology ensures that sales teams have the skills and latest knowledge to make the most of every selling situation. With nearly 500,000 users relying on Allego's platform to access learning, the...
-
Customer Support Specialist
hace 5 días
Medellín, Antioquia, Colombia Donorbox A tiempo completoAbout DonorboxDonorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in...
-
Spanish-Speaking Customer Support Specialist
hace 5 días
Medellín, Antioquia, Colombia TalentPop App A tiempo completoNow Hiring: Spanish-Speaking Customer Support Specialist (Voice & Chat) – Work from HomeAre you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast-paced, remote-first team that values growth, communication, and customer satisfaction, this opportunity is for...
-
Customer Support Specialist
hace 2 semanas
Medellín, Antioquia, Colombia Donorbox A tiempo completoAbout DonorboxDonorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in...
-
Customer Support Specialist
hace 2 semanas
Medellín, Antioquia, Colombia Roca Alliances S.A A tiempo completoCustomer Support SpecialistType: In-Office Role (Monday through Friday)Location: Medellín, ColombiaRoca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to...
-
Customer Support Specialist
hace 2 semanas
Medellín, Antioquia, Colombia CarbonBetter A tiempo completoLocation:Medellín, Colombia (office‐based)Schedule:Monday to Friday, between8:30 AM and 6:30 PM CT(you will be assigned a shift within this time range).About UsAt CarbonBetter, we believe what's good for the planet is good for business. We're a certified minority-owned sustainability and energy logistics company, tackling climate change from the inside....
-
Healthcare Customer Support
hace 5 días
Medellín, Antioquia, Colombia Pharmbills A tiempo completoHealthcare Customer Support Specialist Be the Help They Need Location: Medellin, Colombia (hybrid) Why Pharmbills?Ever called for help and felt like no one was really listening? At Pharmbills, we do things differently. We believe every question deserves an answer, and every problem has a solution.That's why we connect talented professionals with top U.S....
-
Junior Support Specialist
hace 2 semanas
Medellín, Antioquia, Colombia Lean Solutions Group A tiempo completoCompany Overview:Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate...
-
Sales Support Specialist
hace 2 semanas
Medellín, Antioquia, Colombia NeoWork A tiempo completoNeoWork is seeking a Sales Support Specialist to provide operational and administrative support to the Inside Sales Department. This role ensures that the sales process runs efficiently from the first client interaction through the early stages of the pipeline. Acting as the operational backbone of the team, the Sales Support Specialist focuses on sales...
-
IT Customers and Sales Support Specialist
hace 5 días
Medellín, Antioquia, Colombia GP Transco Colombia A tiempo completoGP Transco is a modern trucking company that hires experienced drivers, talented office staff, and uses state-of-the-art equipment & software to deliver goods in the U.S. We are currently seeking an experienced individual to fill the IT Support Specialist position to maintain efficient computer systems and networks to optimize the role of technology in our...
