Sales Support Specialist

hace 2 semanas

Medellín, Antioquia, Colombia NeoWork A tiempo completo

NeoWork is seeking a Sales Support Specialist to provide operational and administrative support to the Inside Sales Department. This role ensures that the sales process runs efficiently from the first client interaction through the early stages of the pipeline. Acting as the operational backbone of the team, the Sales Support Specialist focuses on sales enablement, lead qualification, and coordination to help the sales organization achieve its targets effectively.

Key Responsibilities

  • Qualify inbound leads based on established criteria and ensure proper follow-up.
  • Maintain accurate and up-to-date CRM records, ensuring complete data integrity.
  • Schedule discovery calls and coordinate meetings between Inside and Outside Sales.
  • Support the creation and organization of sales materials, presentations, and templates in collaboration with Marketing.
  • Serve as a bridge between Inside Sales, Outside Sales, and Marketing to ensure clear communication and alignment.
  • Manage daily administrative tasks, including CRM updates, meeting coordination, and activity summaries.
  • Coordinate internally with Operations, Finance, and Customer Service teams to support seamless order flow and client onboarding.

Requirements

  • 1–2 years of experience in sales coordination, inside sales, or administrative support.
  • Strong proficiency with CRM systems (HubSpot preferred).
  • Excellent written and verbal communication skills in English (Spanish proficiency a plus).
  • High attention to detail, strong organizational and multitasking abilities.
  • Proactive, reliable, and comfortable managing multiple priorities under tight deadlines.
  • Familiarity with tools such as Microsoft Office, Google Workspace, Asana, PowerPoint, and Canva.

Benefits

  • We offer health insurance for contractors
  • Holiday Extra Pay
  • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
  • This is a 100% home-based position
  • We prioritize the mental health of our team members and offer mental health days to support their well-being.
  • In addition to the base salary, performance-based incentives are provided.
  • There is an annual review and appraisal process in place.
  • There are ample opportunities for professional growth and advancement within the company.

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