Surveillance Controller

hace 6 días

Bogotá, Colombia JUJUR A tiempo completo

Position: Surveillance Controller

Location: Bogota, Colombia

Employment type: Full-time

**DUTIES AND RESPONSIBILITIES**:

- Monitor live operations in real time to identify irregular or high-risk activity.
- Ensure compliance with security protocols, operational standards, and fairness in processes.
- Detect and escalate unusual patterns, behaviors, or technical concerns according to internal procedures.
- Collect and consolidate monitoring data for analysis and reporting.
- Collaborate with risk, compliance, and operations teams to evaluate potential threats and maintain integrity of operations.
- Prepare clear reports on trends, irregularities, or emerging risks.
- Maintain strict confidentiality and uphold professional integrity.
- Communicate findings effectively with internal teams and external stakeholders as needed.
- Support daily operational tasks and assist with initiatives led by supervisors or managers.
- Accurately document observations, incidents, and process deviations.

**REQUIREMENTS**:

- Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
- Recent graduate or final-year student in a technical, analytical, or business-related field.
- Strong analytical skills with the ability to identify patterns and assess risks. Flexibility to work in rotating shifts, including nights and weekends, within a 24/7 environment.
- High attention to detail and ability to work under pressure.
- Strong organizational and time-management skills.
- Commitment to ethical standards and confidentiality.
- Proficiency with Microsoft Office tools (Excel, Word, Outlook).
- Familiarity with monitoring tools, surveillance systems, or risk-assessment technologies.

**BENEFITS**:

- Comprehensive training and professional development opportunities.
- Competitive compensation with shift allowance where applicable.
- Exposure to a fast-paced, technology-driven environment.
- Opportunities for career growth and cross-department collaboration.
- Supportive team culture with mentorship from experienced professionals.
- Health and wellness initiatives.
- Company events and team-building activities.

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