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Records Coordinator

hace 3 semanas

Medellí Brazil, Colombia Solvo S A tiempo completo


The ideal candidate will demonstrate exceptional organizational skills, strong attention to detail, and clear, professional communication. This position also requires the ability to manage sensitive case information with discretion and confidentiality.

In addition, this role involves fostering and maintaining positive relationships with personal injury attorneys, legal case managers, and medical partners, while identifying opportunities to enhance collaboration and add value.

A customer-focused mindset, excellent communication abilities, and a resourceful, solution-oriented approach are key to success in this role.

Key Responsibilities

· Create and process new patient profiles in the case management system.

· Retrieve medical records following established procedures.

· Ensure reports, bills, and related case documents are gathered, verified, processed, and distributed accurately and on time.

· Sort, scan, and upload medical records into our database to keep information organized and easy to locate.

· Monitor case progress, ensuring documentation is complete and up to date.

· Answer and manage incoming calls, taking and relaying messages.

· Perform additional duties and projects as assigned.

Qualifications

Educational requirements and/or preferences:

· Strong data entry and reconciliation skills required

· Excellent attention to detail and organizational abilities

· Proven ability to manage multiple tasks under tight deadlines, prioritize effectively, and complete work accurately and on time

· Ability to handle sensitive information with discretion and professionalism (HIPAA compliance)

· Proficiency in Google Workspace (Sheets, Docs, Gmail) preferred

· Understanding of lien and settlement processes, plus.

· Minimum of 1 year of experience in a medical records, legal assistant, or personal injury support role, plus

· Bilingual in English and Spanish strongly preferred



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