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Inbound Sales Representative
hace 2 semanas
Company Description
OP360 (OfficePartners360) was founded in 2006 with a relationships-first philosophy by experienced business entrepreneurs. As a trusted global workforce partner, OP360 is a fast-growing provider of outsourced solutions for both medium-sized and large Fortune 500 companies. We offer 24/7/365 omnichannel experience services, including inbound and outbound call center customer service, data center, outbound sales, accounting, technology support, application/web development, and back-office solutions. Our passion for enabling business agility, innovation, and competitive advantage guides our commitment to our clients' success.
Role Description
This is a full-time, on-site role in Barranquilla for an Inbound Sales Representative. The Inbound Sales Representative will be responsible for handling inbound sales inquiries, processing orders, managing accounts, and providing exceptional customer service. Day to day tasks include interacting with customers via phone, email, and live chat, identifying their needs, and offering tailored solutions to drive sales and customer satisfaction.
Qualifications
- Respond to inbound calls, emails, and online inquiries
from customers looking for storage units. - Identify customer needs
and recommend appropriate storage unit sizes, pricing, and promotions. - Convert leads into rentals
by following up on inquiries, securing reservations, and processing payments or deposits. - Provide detailed information
on facility features, access hours, security, and company policies. - Maintain accurate records
of all customer interactions in the CRM or booking system. - Meet or exceed monthly sales and conversion targets.
- Collaborate with on-site managers
to ensure unit availability and accurate customer information. - Handle basic customer service issues
, such as billing questions or unit transfers, professionally and efficiently. - Stay informed
about competitors, market trends, and new promotions to better serve customers.
Benefits:
- Competitive salary and performance-based incentives
- Comprehensive health
- Paid time off (vacation, sick leave, holidays)
- Career development and growth opportunities.
- 2 days off
