Retention & Account Manager I CFDs Industry I Colombian Market
hace 3 días
Overview We are seeking a proactive and relationship-oriented Retention & Account Manager to join our growing team. This role is responsible for maintaining strong client relationships, ensuring excellent service delivery, and executing retention strategies that enhance customer loyalty and lifetime value. The ideal candidate will have prior experience in client relationship management, account management, or customer retention within the financial services, fintech, or FX & CFDs industry. Fluency in English is required; additional language proficiency is considered an advantage. What will you do: Client Retention & Relationship Management Build and sustain long-term relationships with existing clients to ensure consistent engagement and satisfaction.Act as the main point of contact for assigned accounts, offering prompt and professional client support.Implement retention initiatives to reduce churn and enhance client loyalty.Identify potential at-risk clients early and apply proactive measures to retain them. Client Engagement & Business Growth Understand clients trading behavior, preferences, and needs to provide tailored solutions and recommendations.Introduce clients to new platform features, promotions, and services that enrich their trading experience.Conduct regular follow-ups and account reviews to encourage continued activity and relationship growth.Upsell or cross-sell company products and services based on client profiles and market opportunities. Cross-Team Collaboration & Reporting Collaborate with the Sales, Marketing, and Customer Support teams to ensure a smooth and consistent client experience.Maintain detailed and accurate client information in the CRM system.Track and analyze retention metrics to identify trends and areas for improvement.Provide management with regular feedback and retention performance reports. Who are we looking for: Bachelors degree in Business, Marketing, Communications, or related field.Minimum 1 year of experience in account management, client services, or retention (preferably in the FX, CFDs, or fintech sectors).Excellent communication, interpersonal, and problem-solving skills.Proven ability to build trust and maintain strong professional relationships.Goal-oriented and self-motivated, with a client-centric mindset.Experience working with CRM and client engagement tools.Fluency in English (additional languages are highly valued, depending on market focus).Flexibility to work across different time zones or regional markets as required. What We Offer Competitive base salary and performance-based incentives.Opportunity to play a strategic role in expanding and strengthening client retention across global markets.A diverse, multicultural, and collaborative environment.Career development and training opportunities in a dynamic, fast-growing industry.
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Bogotá, Bogotá D.E., Colombia SummitNext Technologies Sdn Bhd A tiempo completoOverview We are seeking a proactive and relationship-oriented Retention & Account Manager to join our growing team. This role is responsible for maintaining strong client relationships, ensuring excellent service delivery, and executing retention strategies that enhance customer loyalty and lifetime value. The ideal candidate will have prior experience in...
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Bogotá, Colombia SummitNext Technologies Sdn Bhd A tiempo completoJob Overview: Our client is looking for a dynamic and results-driven Country Manager to lead and expand it's presence in the FX & CFDs brokerage industry. The ideal candidate will have a proven track record in business development, team leadership, marketing strategy execution, and P&L management. This role requires at least three years of business...
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Bogotá, Bogotá D.E., Colombia SummitNext Technologies Sdn Bhd A tiempo completoJob Overview: Our client is looking for a dynamic and results-driven Country Manager to lead and expand it's presence in the FX & CFDs brokerage industry. The ideal candidate will have a proven track record in business development, team leadership, marketing strategy execution, and P&L management. This role requires at least three years of business...
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Bogotá, Bogotá D.E., Colombia SummitNext A tiempo completoOverviewWe are looking for an energetic and drivenBusiness Development Managerfor Mexican market to join our growing team in theFX & CFDs brokerage industry.This is an exciting opportunity for an ambitious professional withminimum 1 year of experiencein FX & CFDs sales or business development to take the next step in their career. You will be responsible...
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Business Development Director
hace 3 semanas
Bogotá, Colombia SummitNext Technologies Sdn Bhd A tiempo completoOverview We are seeking a highly driven and strategic Business Development Director to lead and expand our Business Development function within the FX & CFDs brokerage industry. You will be responsible for both executing individual BD initiatives and managing a team of Business Development Managers and Senior Business Development Managers to drive consistent...
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Business Development Director
hace 1 semana
Bogotá, Colombia SummitNext Technologies Sdn Bhd A tiempo completo**Overview** We are seeking a highly driven and strategic **Business Development Director** to lead and expand our **Business Development function** within the **FX & CFDs brokerage industry.** You will be responsible for both executing** individual BD initiatives** and **managing a team** of Business Development Managers and Senior Business Development...
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Account Manager I
hace 1 semana
Bogotá, Colombia Ecolab A tiempo completoJob Title Account Manager I - F&B (Bogotá y alrededores) – Ecolab – Bogotá, Colombia. Overview Ecolab is a leader in the Food & Beverage sector, increasing food safety, product quality, sustainability, and operational efficiency. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a combined...
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Account Manager I
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Ecolab A tiempo completoAre you a food, beverage, or dairy manufacturing / plant sanitation expert with the ability to drive results for a global Fortune 500 Company? Join Ecolab's industry leadingFood & Beverage team as an Account Manager. We are increasing food safety and product quality, enhancing sustainability and boosting operational efficiency. We provide cleaning and...
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Lifecycle Marketing Account Manager — Growth
hace 2 semanas
Bogotá, Colombia Within A tiempo completoA leading marketing company in Bogotá is seeking an Account Manager to oversee multiple retention channels including email and SMS. The ideal candidate has a Bachelor’s Degree and at least 5 years of experience in retention marketing. Responsibilities include daily management of accounts, driving marketing strategies, and optimizing campaigns. The role is...
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Cook I-pastry
hace 2 semanas
Bogotá, Cundinamarca, Colombia Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24201570 **Job Category**Food and Beverage & Culinary **Location**W Bogota, Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International jest pracodawcą zapewniającym równe szanse. Wierzymy w zatrudnianie...
