Medical Records Processing Specialist

hace 2 semanas

Medellín, Colombia OpsArmy A tiempo completo

Job Description: Medical Records Processing SpecialistPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleOpsArmy is seeking a Medical Records Processing Specialist to ensure accurate preparation, verification, and assignment of medical records requests for our law firm clients. You will handle detailed document review, verify authorization requirements, and ensure each request is complete before moving forward in the retrieval workflow.This is a mid-level documentation role ideal for individuals with background in medical records, legal support, insurance claims, or healthcare administration. Accuracy, communication, and structured workflow management are essential to succeeding in this position.Key ResponsibilitiesProvider Verification & Intake ReviewAnalyze case information to determine all relevant healthcare providers involved.Research additional billing entities, facilities, or treating providers as needed.Record all verified provider details into the admin platform accurately.Records Request PreparationReview and correct ROI (Release of Information) forms, resolving errors before submission.Compile complete records request packets, ensuring inclusion of all required documents.Maintain high-quality standards by performing final checks on each packet.Follow provider-specific guidelines to prevent rejections or delays.Assignment & Workflow CoordinationAssign completed request packets to the right records retrieval team members.Use workload data to ensure balanced and timely processing.Track intake volumes and escalate bottlenecks when necessary.Case Issue ResolutionEscalate provider-specific nuances (e.g., unique forms, additional requirements) to the CSM.Contact law firm case managers when clarifications or missing information are needed.Document all escalations and communications clearly and accurately.What You BringHands-on experience in medical records retrieval, healthcare documentation, or legal records processing.Strong attention to detail and a commitment to producing error-free work.Excellent English written and verbal communication skills.Competency using Adobe Acrobat and PDF management tools.Ability to work independently while managing high-volume, detail-oriented tasks.Apply Now https://operationsarmy.com/application

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