Tier 1 Technical Support Colombia

Job Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow...

 About  Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and...

Job Description Our client is a leading WordPress page builder plugin. They are looking for Onboarding Support Associates. These are full-time, home office based positions providing customer support via chat or email. As a Tier 2 Onboarding Support Associate, you will provide a high level of support for the future and existing users. Requirements At least 2...

NeoWork is seeking a Tech Support Specialist to provide Tier 1 and Tier 2 remote help desk support in a structured, client-driven environment. This role involves handling day-to-day ticket triage, resolving desktop and user-related technical issues, and ensuring accurate documentation in all interactions. The ideal candidate is detail-oriented, disciplined,...

**General Description**: The primary focus is to ensure customer communication about their network’s status. **Primary Job Functions**: Ø Detect alarms / events on customers’ monitoring tools or company monitoring tools. Ø Open incidents in incident ticketing systems and report them to the customers within SLAs. Ø Provide timely follow up about...

In this role, you will be solving IT problems, which may involve using diagnostics and help request tracking tools. You may also be required to provide hands-on help at the desktop or laptop level. Additionally, you will collaborate with the IT Infrastructure Administrator/Engineer on network changes and improvements. As the primary point of contact for...

**Company Overview**: BVP takes pride with Excellent Customer Service! today, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365. Bvp employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year. BVP's well-integrated technology solution...

**Company Overview**: BVP takes pride with Excellent Customer Service! today, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365. Bvp employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year. BVP Colombia is headquartered in Medellin....

**Role Title**:Jumio Technical Support **Reporting to**: Manager, Jumio Technical Support **Area**: First Level Support **Location**: Colombia, remote **Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Barranquilla, Colombia. As an individual contributor, reporting to the...

**General Description**: The NOC Tier 2 Engineer is responsible for resolving incidents escalated and providing constant updates to the customer. **Primary Job Functions**: Ø Guarantee resolution to different Incidents escalated from NOC or from the customers. Ø Work with service providers, vendors and customers to drive issues to resolution. Ø...