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Technical Support and Customer Service Specialist
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**Requirements**:
Education: Bachelors degree in Computer Science, Systems Engineering, or a related field. Experience: Previous experience in technical support and customer service. Languages: Bilingual (B2-C1 level) with advanced proficiency in English. Technical Skills: Solid knowledge of operating systems Windows, networks, and hardware. Familiarity with remote support software.
Communication: Excellent verbal and written communication skills in English and Spanish. Problem-Solving: Ability to diagnose technical issues and provide effective solutions.
Teamwork: Capacity to collaborate with other departments and technical teams. Organization: Ability to manage multiple tasks and maintain detailed documentation of customer interactions.Additional
Competencies: Customer-oriented. Patient and empathetic. Adaptability to dynamic environments. Proactive and solution-oriented attitude. Quick learner and ability to stay updated on new technologies.We Offer: Dynamic and collaborative work environment. Opportunities for growth and professional development. Continuous training in new technologies and processes. Additional benefits and competitive salary package.
Tipo de puesto: Tiempo completo
