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Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of growth and expansion and looking for a Cloud Partner Success Team Manager (PSM Team Manager) who is ready to join us in creating a #CyberFit future and protecting the digital world As a Cloud Partner Success Team Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. Like every member of our "A-Team", the Cloud PSM has an instrumental role and impact on the success of Acronis' innovative and growing business, so we are looking for a highly-motivated individual with a positive attitude who thrives in a fast-paced, rapidly-changing and global work environment. **WHAT YOU'LL DO** - Know Acronis cloud products stack - Drive quarter over quarter cloud revenue growth working through assigned partners - Drive number of actively transacting partners from assigned partner list - Build and maintain relationship with all accounts in assigned partner list - Activate and enable new partners with Acronis sales and marketing tools and programs - Train new and existing partners with existing and new products - Align with Acronis Cloud Distributors for joint activities for channel enablement - Support partners on daily basis on business and technology development - Drive partner's satisfaction being trusted advisor and single point of contact on the entire partner lifecycle - Put maximum efforts to avoid churn and retain a partner - Drive successful upsell/cross sell initiatives with partner to increase new services attach rate - Co-operate with all related departments at Acronis to resolve partner's issue - Use main tools in daily communication with partners, Zoom (preferably video calls) - Monitor performance of managed partners on Power BI and using other corporate tools and resources - Regular calls with Cloud Distributors to validate and review list of newly signed Partners, match performance Relationship Management & People Development **WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)** - Equivalent industry experience - Channel sales\ Partner account manager \ Channel development position within a software vendor, with a minimum of 3+ years sales and marketing experience in the software industry - In depth channel and field sales experience with understanding of cloud market business model - Strong presentation, communication and planning skills - Native/fluent English **WHO WE ARE** Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis is truly a global organization with more than 1,900 employees in 33 locations in 18 countries. Its solutions are trusted by more than 5.5 million consumers and 500,000 businesses, including 100% of the Fortune 1000 companies. Acronis products are available through 50,000 partners and service providers in over 150 countries in more than 30 languages. Acronis is in an exciting phase of growth and expansion, recently receiving a $250 million investment from CVC Capital Partners, bringing the total valuation to more than $2.5 billion. LI-VB1
