HR Coordinator

hace 7 días

Bogota, Colombia Puma Energy A tiempo completo

Main Purpose:
Responsible for providing in-country support to the General manager and line managers on HR administration namely: Coordination and management of HR generalist activities, personnel records, recruitment, talent, learning and development, performance management and termination and reward /payroll related activities. Will provide the interface with the HR shared service center, taking ownership of those administrative processes that need to be initiated in-country.

Knowledge Skills and Abilities, Key Responsibilities:
Key Responsibilities:

- Deal in a timely manner all HR services queries. Tracks and manages all requests and queries, providing actions and updates to relevant parties. Resolves as many requests as possible on the initial call, reducing the number of calls redirected to the next level of support. Ensure successful and accurate completion of tasks managed through the shared services center.
- Provide standard KPI and management reports in country to country management either generated internally or via HR shared services (e.g. absenteeism, staff movement, vacancy reports etc.).
- Provide HR advice, support and administration to managers /team leaders and employees on people issues and organizational concerns, escalating serious or strategic issues to the Cluster HR Manager as appropriate.
- Prepare induction packs for all new recruits and ensure that new joiner’s forms are completed timeously and accurately, liaising with the HRSS on on-boarding matters
- Assists management and Cluster HR Manager with proper administration of new recruits and staff movements i.e. prepare interview packs for the HR panel, schedule interviews and any other administration related to the recruitment process e.g. regret letters, employment contracts etc.
- Delivers transactional processing and administrative services in country in line with in-country responsibilities whilst liaising with HRSS on offshored administration.
- Champions HSSE as a personal value and ensures HSSE is promoted in-country in terms of actions and decisions. Maintain awareness of HSSE legislation and implements action plans to improve HSSE performance and compliance
- Continually identifies opportunities for improving processes, business efficiencies and customer service.

**Requirements**:
**Experience**:

- Minimum 3 years’ experience in HR environment.
- Computer literacy essential - Knowledge of Microsoft Office esp. Excel and Word, essential.

**Skills**:

- Strong HR administration experience and able to work methodically and accurately
- Numerate and able to analyze HR data effectively
- Able to embrace the changing business environment
- Shows initiative to resolve issues but also to escalate when necessary
- Fluent in English and local language

Competencies:

- Customer Service oriented
- Organized
- Ability to deal with difficult situations
- Time management

Key Relationships and Department Overview:

- Internal - Cluster HR Manager, Regional HR, General Management, Line Managers, HRSS

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