Dba Support Engineer

hace 2 días

Colombia N-iX A tiempo completo

N-iX is looking for a passionate, skilled and motivated** Middle/Senior Data Support Engineer** to join the team.

Our customer is the leading school transportation solutions provider in North America. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.

N-iX is building cooperation with the client through several projects of different sizes and durations. Currently, the account contains around 10 projects in different stages and keeps actively growing.

**Responsibilities**:
Support services include:

- Provide support in production environments in all data and analytics environments
- Plan, test, and implement server upgrades, maintenance fixes, and vendor-supplied patches
- Create, handle, and monitor all data and analytics pipelines; resolve all pipeline failure
- Build, update, and run scripts in all Data Transformation tooling; troubleshoot, diagnose, and fix errors related to data ingestion
- Oversee development and modification efforts in all Client's warehouse environments
- Install, configure, and provide support after implementation

Resource Qualifications:
Resources assigned to the Managed Services Team will be proficient in the support of cloud data and analytics technologies within the Azure, AWS, Snowflake, and Databricks technology suites.

**Requirements**:

- Upper-intermediate English written and verbal communication skills
- Experience with CI/CD pipelines monitoring (T1) and fixing (T2)
- Insights BI queue monitoring in ServiceNow and ticket resolution
- ServiceDesk activities' management
- Experience in the support of cloud data and analytics technologies within the Azure, AWS, Snowflake, and Databricks technology suites
- Strong SQL skills
- Good Python skills
- Good knowledge of Data Warehouse concepts
- Nice to have: Experience with Spark
- Perfect troubleshooting skills
- Readiness to communicate with end users in effective and efficient manner

**We offer**:

- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Paid vacation days, sick leaves, and days off
- Healthcare & Sport program
- Medical insurance
- Memorable anniversary presents
- Corporate events and team buildings

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