Onboarding Specialist

hace 4 días

Medellín, Colombia Talentek By Hubtek A tiempo completo

**Description**:
**Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services.

We have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

**As a Onboarding Specialist, some of your responsibilities are but are not limited to**:

- Ensure client expectations are met and exceeded regarding product onboarding (Implementation), training, and product support prior to
- Sustain a positive team environment and display high levels of motivation.
- Actively ensure continuous improvement in the team by gathering proper feedback, helping standardize the Onboarding process across department employees, as well as providing recommendations on procedure enhancements when identified.
- Promote effective communication throughout all levels of the Operations Team function and escalate any red flag to the Onboarding Lead for proper management.
- Verify and improve the quality of products by accurately reporting bugs and providing quality assurance support.
- Understand the language/terms/jargon in your area of expertise. Not only answer how things are done but why.

**Requirements**:
**What would help you succeed**:

- Believe and love what you do.
- Sense of Urgency.
- Discipline.
- Responsible.
- Good customer service skills.

**Minimum requirements**:

- **Studies**:International Business, Business Administration, Industrial Engineering, or any other logistics-related degree.
- Experience with MS Office Applications: Word and Excel, additional Computer Skills (Plus)
- Experience with Microsoft SQL, IIS Server Manager, and Azure. Experience with accounting software: QuickBooks and Microsoft Great Plains
- **Language**: Good English skills. B2+ or higher is preferred.

**Perks**:

- **Schedule**:Monday to Friday 8:00 a.m. to 5:00 pm., **following the US Calendar.**
- **Contract**: Permanent contract
- **Location**: Remote Colombia.
- **Salary:$4.635.750 After 6 months 5.184.900**

**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?

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