Analyst, Product Delivery

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Analyst, Product Delivery

Overview
Mastercard is the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Role
- Creates and maintains Dashboards and Macros to automate the production of reports that supports and shows the Product Delivery Team initiatives and performance.
- Works with business areas and the Product Delivery Team members to gather the team needs for reports and to understand the rationale behind the metrics
- Support Product Delivery Team working tools (such as Confluence, SharePoint, Power Bi Dashboards, etc.) and represents the needs of the region in regard to enhancements, requirements, etc.
- Ensures Product Delivery’s adherence to the established methodology and identifies key process improvements that leads to enhance its services.
- Establishes compliance tracking methods that secure data timeliness and accuracy.
- Analyzes and understands complex sets of data and converts data into information that drives recommendations that can be used for effective management decision-making.
- Conduct research and provide and deploy best-in-class industry practices on a continuous basis
- Provides technical support to the area (website maintenance, system upgrades etc.)

All About You
- Advanced analytical capabilities and skills (master use of MS Office Excel and Access)
- Excellent verbal and written communication skills, and ability to effectively coordinate multiple resources and collaborate cross-functionally in a highly dynamic environment.
- Proficient in Power BI and strong understanding of data modeling and data transformation techniques.
- Experience with other BI tools and technologies
- Problem-solving skills.
- Process-oriented, with the ability to create, establish and monitor tools and methodologies.
- Excellent inter-personal and organizational skills, and someone who thrives in a multi-disciplinary/multi-tasking environment.
- Creative, proactive, resourceful, and results driven.
- Keen sense of urgency demonstrated resourcefulness.
- Strong at problem-solving and solution-seeking.
- Ability to think strategically and out-of-the-box, resulting in implementable solutions.
- Ability to demonstrate confidentiality, good business judgment and diplomacy.
- Proficiency in English and Spanish (spoken and written) a must.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.