Servicenow Senior Technical Consultant

hace 2 semanas

Barranquilla, Colombia Cognizant A tiempo completo

**At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.**

We are currently looking for a ServiceNow Senior Technical Consultant to join our team.

**What do we value?**

We are seeking a Senior Technical consultant that has extensive knowledge and experience in designing and implementing solutions on the ServiceNow Platform.

**Key Responsibilities**:

- Manage all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development
- Attend, participate, and occasionally lead Scrum meetings
- Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
- Fulfill Project´s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers
- Fulfill technical design guidance within our projects following ServiceNow best practices
- Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
- Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements
- Fill technical or process roles in our projects, if needed
- Lead, educate, mentor and develop the Thirdera resources who are assigned to his/her projects.
- Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently
- Act as the final escalation point for technical decision-making within a project
- Partnership with HR to deliver technical interviews and support the recruitment process

**Necessary skills and experience required**:

- Degree or equivalent, preferably in Computer Science or Information Technology, and
- proven experience in technical consulting roles
- Proven experience working on the ServiceNow platform
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
- Proven experience in two additional product lines outside of ITSM
- Advanced English
- Knowledge of ITIL; Foundation-level preferred
- Post-graduate in Software related topics is desired

**Why Cognizant?**
- _A career_ in one of the largest and fastest growing IT services providers worldwide.
- _Ongoing support_ and funding with training and development plans.
- Opportunity to work for _leading global companies_.
- Our _work environment is diverse_, collaborative and inclusive. We create conditions for everyone to thrive.
- A highly _competitive salary_ and _great benefits_, such as Allianz for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

**Location**:Colombia

**Shift**: Full Time

**Are you ready?**

**Join our team

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