Technical Support Engineer
hace 2 semanas
**Estas sería las actividades**
- Revisión de errores en laptops de hardware y software.
- Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red.
- Acompañamiento a terceros.
- Instalación y configuración de equipos laptops e impresoras.
- Manejo de inventario en Plataforma Servicenow.
- Documentación & escalación de tickets y requerimientos a través de ServiceNow.
- Formateo de equipo y asignación de nuevos equipos a usuarios nuevos.
- Offboarding y recibimiento de equipo de egresos de la compañía.
- Reporte de fallos al manager de IT con su respective documentación cuando es requerido.
- Solicitud de hardware cuando es requerido en los diferentes puestos de trabajo. Manejo de bodega IT.
**Requisitos**
**Ubicación: Parque Empresarial La Estancia Carrera 123**
**Horario**: Lunes to Viernes de 8 a.m. to 5 p.m.
**Franja Salarial: COP 2.800.000,00 a COP 3.000.000,00 ( Bruto) de auerdo a experiecia**
**Nível de Inglés: Conversacional, avanzado, excluyente**
**Nota: Solo se recibirán perfiles con Nível de inglés Conversacional B2**
**Experiência**:2 a 3 años en estas labores
Tipo de puesto: Tiempo completo, Temporal
Duración del contrato: 12 meses
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