Human Resource Manager

hace 3 días

Bogotá, Colombia CXAi A tiempo completo

**Company Description**
- CXAi Inc. transforms customer experiences by combining cutting-edge technology with a human touch. From startups to large enterprises across multiple industries, we deliver tailored solutions that elevate customer interactions, streamline operations, and drive measurable success. With a global reach across 11 countries, multilingual fluency in over 87 languages, and a team of more than 2,200 skilled professionals, CXAi bridges the gap between technology and empathy to create exceptional outcomes. Our services include live agent support, digital solutions, consulting, and shared services, all designed to create ROI-driven strategies that align technology investments with business goals.

**Key Responsibilities**:
**Recruiting**:

- Partner with hiring managers to understand role requirements and create compelling job descriptions.
- Support offer and negotiation processes; generate and send offer letters and coordinate background checks.

**Onboarding**:

- Manage pre-boarding activities including paperwork, system access, and equipment requests.
- Coordinate and conduct new hire orientations.
- Create and maintain onboarding documentation, checklists, and schedules.
- Ensure new hires are set up with tools, systems, and introductions on day one.
- Serve as a point of contact for new hires during their first weeks, answering questions and providing support.
- Collaborate with other departments (IT, Facilities, Payroll) to ensure a seamless onboarding process.

**Qualifications**:

- _ Bachelor_'s degree in Human Resources, Business Administration, or a related field preferred.
- 2+ years of experience in recruiting, HR coordination, or a related role.
- Experience with Applicant Tracking Systems (ATS) and HR software (e.g., BambooHR, Greenhouse, Workday).
- Excellent communication, organization, and time management skills.
- Ability to manage multiple tasks in a fast-paced environment.
- High attention to detail and strong follow-through.
- Friendly, professional demeanor with a customer-service mindset.

**Preferred Qualifications**:

- Knowledge of HR compliance, employment law, and onboarding best practices.
- Experience working in a high-growth or tech environment.
- Familiarity with employer branding and recruitment marketing strategies.

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