Team Lead, Hire

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**Position: Team Lead, Hiring & Onboarding, Global HR Operations (Level 6)**

**Purpose**

Responsible for managing Hiring & Onboarding Analysts/Administrators in coordinating and administering recruitment and onboarding activities, including creating employee records, performing all levels of pre-employment screening, generating offer letters, completing employee work assignment changes, etc. This role also provides support for escalated inquiries from recruitment and other HR Business partners.

**Accountabilities**
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Leads the coordination and administration of recruitment and onboarding activities by being the key point of contact for inquiries and escalations.
- Maintaining an expert knowledge and understanding of onboarding activities, processes, and procedures
- Performing review of requests to ensure team adheres to the SLAs.
- Delivering highest quality of service to internal stakeholders
- Provides guidance to Hiring & Onboarding Administrators in the administration of employment documents such as offer letters, employment contracts, onboarding packages, etc.
- Ensures all recruitment activities and the execution of onboarding processes, and orientation of new employees are aligned with established standards and regulatory requirements.
- Partners with Recruitment to ensure mass hiring projects have appropriate coverage, strategically addresses volumes to ensure seamless onboarding and teamwork across Global HR
- Ensures all employment related documents such as offer letters, employment contracts, reference checks are completed and received in a timely and accurate manner.
- Monitors and analyzes the effectiveness of recruitment processes, identifies improvement/enhancement opportunities, and provides insights to Senior Manager, Hiring & Onboarding.
- Coaches Analysts on complex employee inquiries, resolve escalated inquiries, and provide coverage for overflow work when required.
- Develops and holds self and team accountable to meet objectives aligned to unit’s goals and KPIs, prioritizing workload and re-aligning resources as required to optimize results and throughput.
- Creates reports to capture volumes and trends to effectively plan allocation of resources.
- Builds reports in response to audit requirements, pre-employment screening completion and work permit.
- management
- Generates daily offer letter status reports.- Monitors and utilizes daily CBA reports to ensure that Bank compliance standards are met, upholding preemployment screening.
- Oversees the initiation of enhanced screening, performing standard criminal and credit checks.
- Connects with HR teams in various countries to ensure adequate completion in an efficient manner.
- Oversees and manages the processing of all contingent workers via ScotiaContractor and Employee Central in a timely manner through daily reports received from Allegis. Coordinates with various business partners globally to ensure system accesses are granted, background screening checks are completed, and conversions are actioned appropriately.
- Performs biweekly audits on payroll, ensuring all payments are accurate and coaches Hire and Onboarding administrators on best practices and errors.
- Collaborates with the Payroll team to ensure smooth payroll processing, investigating escalations and inputting preventative processes in place when necessary, utilizing ad hoc reports.
- Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Creates an environment in which his/her team pursues effective and efficient operations within his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk
- Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct
- Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.
- Effectively manage and develop human resources by: Ensuring that expectations which include accountabilities, objectives, goals are effectively communicated and monitored for all direct reports that have a process in place for their respective areas.
- Participate in or lead in team meetings, personal coaching sessions and performance status updates.

**Reporting Relationships (Job Titles only)**
Pri