Order Entry Analyst

**Order Entry**
**Analyst**

**Bogota, Colombia**

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**ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED**

**The Opportunity**:

- Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

The Order Entry Analyst is a staff-level operations position in the Order Management & Invoicing Operations team in Blackboard’s Global Business Operations department. In this role, you will be responsible for processing and closing transactions in the sales systems and ensuring proper data flow to downstream financial systems to correctly generate invoicing, trigger commission accounting, record revenue, and initiate customer fulfillment and entitlements. You’ll support a specific market of the organization and will be responsible for maintaining market-specific knowledge.

Specific responsibilities will include:

- Processing new sales and renewal contracts from Salesforce to Peoplesoft Financials with a strong transaction focus
- Ensuring that financial and administrative controls are maintained by reviewing sales deals and checklists, ensuring that pricing, discounts, promotions, and proposals are handled in accordance with internal guidelines
- Monitoring transactions for consistent data flow across multiple sales and finance systems
- Originating sales order data in the sales and financial systems, ensuring setup, revenue plans, and billing plans are correctly reflected
- Handling complex transactions, especially related to complex customer contracts and accounting transactions
- Helping with and/or making decisions about contractual realignments and invoicing modifications, based on a sound working knowledge of revenue/business models and the Bb product and services offerings as well as familiarity with the details of the global client base
- Ensuring all new and renewal transactions are processed for accurate and timely billing
- Daily monitoring of automated billing processes and invoice delivery mechanisms and uploading invoices into third party delivery system
- Acting as authoritative source on existing customer and contract detail and its implication for follow-on sales. Ensuring customer queries are handled professionally, completely, accurately, and with the highest urgency
- Participating in regular data/contract conversions associated with acquisitions and special projects
- Required skills/qualifications:_
- Strong customer focus
- Ability to work with ambiguity in a fast-paced, changing environment
- Demonstrated ability to multi-task, organize and prioritize to accomplish specific tasks
- Ability to meet tight deadlines
- meeting monthly, quarterly, and annual goals
- Excellent oral and written communication skills to effectively partner with clients, customers, and fellow colleagues of all levels
- Intermediate experience using Excel
- Fluency in written and spoken English at CEF B2 level or above
- Preferred skills/qualifications:_
- Degree in Finance, Accounting (or related field) or commensurate experience
- Solid understanding of revenue recognition processes and requirements including external accounting principles, internal company practices, as well as an appreciation for risks involved
- Strong finance or operational background
- Salesforce or SalesLogix experience
- PeopleSoft Financials experience
- Experience with E-Rate program
- Advanced knowledge of Microsoft Office

**The Office**:

- Blackboard has an office located in Bogota, Colombia as a hub for the LAC market.
- Located in Capital Towers center in the financial district
- Excellent and secure area to eat lunch, have a walk, or dine after office hours
- Benefits in prepaid medicine, dental plan, and wellness allowance
- Easy access to public transportation close to two important avenues, Carrera 7 and Calle 100
- Free parking for employees and paid parking for visitors
- Multiple private spaces for virtual and face-to-face meetings
- Regular events like bring your dog to work day and ping-pong, foosball, and Mario Kart tournaments
- Sodexo card provided for employees
- Daily budget to spend on beverage vending machines
- Learn more about the Bogota office culture by checking out our Facebook page
- Option for remote work during the COVID-19 pandemic

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Blackboard is an equal employment opp