Product Operations Analyst 2

hace 1 semana

Bogota, Colombia Twilio A tiempo completo

**See yourself at Twilio**

Join the team as our next Production Operations Analyst, Deliverability and Verification at Twilio.

**Who we are & why we're hiring**

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help businesses across the world connect with their customers. You'll become (or already are) an expert in messaging best practices, and be willing and able to import that knowledge to internal and external partners. As a steward of carrier trust, you'll be responsible for vetting messaging campaigns with the support of a group of industry veterans on a high-growth, fast moving team.

**Responsibilities**

In this role, you'll:

- Manage a work queue with other team members, ensuring timely and accurate responses to customer inquiries.
- Use your analytical, project management, and communication skills to help Twilio's customers improve their message deliverability.
- Identify compliance issues with submitted campaigns, and generate feedback for the campaign to help run successfully.
- Collaborate with our Spam/Fraud team on ensuring deliverability for some of the biggest brands using text messaging.
- Build the reputation as a trusted source for carrier compliance

**Qualifications**

**Required**:

- Strong written and verbal communication skills
- Competency with productivity software, ie Google Suite
- Demonstrable history of strong ethical values
- Ability to synthesize complex concepts to actionable items
- English fluency (written/spoken).

**Desired**:

- Previous work in a compliance or fraud capacity
- Experience with reporting software / tooling
- Experience in analyzing large data sets
- Prior experience working at a messaging provider, aggregator, SaaS/CPaaS in a messaging capacity

**Location**

This role will be based in our Bogotá, Colombia office.

**What We Offer**

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

**If this role isn't what you're looking for, **please consider other open positions**.

  • Sales Operations Analyst

    hace 3 días

    Bogota, Colombia Masiv A tiempo completo

    **Descripción**: En **Masiv **sabemos que nuestros colaboradores son la clave del éxito, y que su compromiso y amor por la labor es fundamental para alcanzar nuestras metas y retos corporativos. En esta oportunidad buscamos un **Sales Operations Analyst en Bogotá.** Como Sales Operations Analyst trabajarás en la recolección, organización y análisis...

  • Operations Coordinator 2

    hace 1 día

    Bogota, Colombia Expro A tiempo completo

    **Who is Expro?** Working for our clients across the entire well life cycle, Expro is a visionary full-cycle energy services expert offering novel, insightful solutions, dependable competency and award-winning safety. Combining innovative, future-facing technology with high-quality data across well construction, well flow management and production, subsea...

  • Operations Junior Analyst

    hace 3 días

    Bogota, Colombia Rush Street Interactive A tiempo completo

    We are looking for a **Junior Operations Analyst**; a person who loves customer service, giving first class attention and bringing solutions. We are looking for a person who is empathetic, detail oriented and who is easy to communicate ideas with. **What will you do**: - Making calls according to the number of requests (Callback - in Spanish) - Reports to...

  • Product Analyst

    hace 3 días

    Bogota, Colombia Quorum Business Solutions A tiempo completo

    **Product Analyst** **Location: Bogotá, Colombia** **Model of Work: Hybrid** Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? Then now is the time to join Quorum Software, a rapidly growing technology & professional services solutions company and...

  • Sr. Operations Analyst

    hace 1 día

    Bogota, Colombia Telesign A tiempo completo

    Location**:Bogotá, Colombia (hybrid)** **_ Only resumes in English will be considered._** Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact,...

  • Product Operation Specialist 2

    hace 1 semana

    Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next Product Operations Specialist II **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At...

  • Tts Nam Sblc Analyst 2

    hace 6 días

    Bogota, Colombia Citi A tiempo completo

    The Trans Srvcs Analyst 2 is an intermediate level position responsible for providing analytic and administrative support to various securities related functions, in coordination with the Transaction Capture team. The overall objective of this role is to support traders, maintain position records, and improve process efficiency. **Responsibilities**: -...

  • Commercial Operations Analyst Mt

    hace 1 semana

    Bogota, Colombia Unilever A tiempo completo

    **Commercial Operations Analyst MT** ¿Qué tal construir _un mundo mejor _mientras haces parte de una de las compañías de consumo masivo más grandes del mundo, donde puedes transformar tus ideas en realidades, siendo tu mismo? Te invitamos a ser parte de nuestro equipo y #VeaUnilever. **Pero primero, un mensaje importante.** La diversidad es uno de...

  • Operations Investment Analyst-1

    hace 1 semana

    Bogota, Colombia Citi A tiempo completo

    The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs. **Responsibilities**: -...

  • Product Analyst Jr en Aflore

    hace 6 días

    Bogota, Colombia Polymath Ventures A tiempo completo

    **¡Sé parte de nuestro equipo!**: Conviértete en uno de nuestros Product Analyst y se parte, junto al equipo de producto, de la creación de soluciones qué harán que más personas puedan acceder a productos financieros con tasas justas. Somos la primera empresa de venta directa que, apoyada en la tecnología, lleva préstamos directos a los hogares....