Reporting Supervisor
hace 7 días
**About IntouchCX**
IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.
**About the Job**
Are you looking for an exciting new challenge? IntouchCX is looking for you
As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
We’re searching for a Reporting Supervisor to lead our team as they monitor and make changes to increase productivity in operations. We are looking for someone to ask, prepare, process, analyze, share and act to solve business tasks. This role will also support the development of our team by providing coaching, learning/development sessions and adding value in analytics support of AD HOC projects and initiatives.
**As Reporting Supervisor, You Will**
- Communicate data in a clear, concise manner to the Reporting Team and Operations
- Evaluate large amounts of data
- Motivate the team through relationship building and real-time coaching
- Develop solutions, strategies and action plans to improve business performance and client-partner success
- Use critical thinking to investigate and develop solutions to address AD HOC issues
- Support improvement capability and capacity through identification, design and development of automation using SQL Query, VBA, Tableau, Celonis, Power BI and other tools and technologies
**Requirements**:
**As Reporting Supervisor, You Have**
- Some post-secondary or completion of post-secondary schooling (preferred)
- 2-3 years’ experience in the contact center and/or customer service industry
- Minimum 1 year of experience in a supervisory role
- Advanced knowledge of MS Office, Google Suite, Tableau (last one preferred)
- Exceptional time management, organizational and prioritization skills to complete work in a timely manner
- The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
- Adaptability to learn a variety of software programs
- Strong analytical and problem solving skills
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
-
Operations Support Supervisor
hace 4 días
Bogota, Colombia IntouchCX A tiempo completo**About IntouchCX** IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...
-
Accounting Supervisor
hace 1 semana
Bogota, Colombia Charger Logistics Inc A tiempo completoJob Title: - Accounting Supervisor- Location: - Bogotá, Colombia- Category: - Accounting and finance- Experience: - Entry-Level**Job Description**: **Description** Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has...
-
Accounting Supervisor
hace 6 días
Bogota, Colombia Auxis A tiempo completoJob Summary: As an Accounting Supervisor, you will be responsible for overseeing the day-to-day accounting operations, managing a team of accountants, and ensuring the accurate and timely delivery of financial services to our clients. Your expertise in financial reporting, team leadership, and client management will be instrumental in driving excellence and...
-
Guest Services Supervisor
hace 7 días
Bogota, Colombia The Upright Company A tiempo completo**About Cloud9**: **Cloud9 delivers a comprehensive tech-enabled solution specifically designed for real estate property managers aiming to enhance their short-term rental (STR) operations, while maintaining lease retention. Our expertise lies in addressing the distinct challenges of managing larger apartments and high-floor units, which often face higher...
-
Logistics Operations Supervisor
hace 1 semana
Bogota, Colombia Charger Logistics Inc A tiempo completoJob Title: - Logistics Operations Supervisor- Location: - Bogotá, Colombia- Category: - Administration Support & Operations- Experience: - Mid Senior**Job Description**: **Description** Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a...
-
Supervisor, Sales Transaction Support
hace 4 días
Bogota, Colombia Equinix A tiempo completo**Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...
-
Logistics Supervisor
hace 3 días
Bogota, Colombia Danfoss A tiempo completoRequisition ID: 31316- Job Location(s): Bogota, CO- “_Are you good at handling logistics? Can you ensure smooth functioning of logistics function? Then join Danfoss as Logistics Supervisor in our Global Logistics Operations & Fulfillment Team. You will be reporting to the Regional Logistics Manager to Latin America._ - Here is a platform to innovate ideas,...
-
Collections Supervisor
hace 2 semanas
Fully Remote Bogota D.C, COL, Colombia Moaddel Law Firm A tiempo completoJob SummaryOur mid-sized law firm in Los Angeles is currently seeking a successful Collections Supervisor professional with law firm experience. The Collections Supervisor will be responsible for managing and overseeing the collection of outstanding accounts receivable from law firm clients. You must have strong leadership and communication skills...
-
Nam Trade P&r Supervisor
hace 24 horas
Bogota, Colombia Citi A tiempo completoThe Trans Srvcs Analyst 2 is an intermediate level position responsible for providing analytic and administrative support to various securities related functions, in coordination with the Transaction Capture team. The overall objective of this role is to support traders, maintain position records, and improve process efficiency. **Responsibilities**: -...
-
Senior Financial Analyst
hace 2 semanas
Bogota, Colombia IQVIA A tiempo completoJoin our team as a **Senior Financial Analyst **to assist in the support of reporting and analytical needs of the combined IQVIA organization. **Main Functions**: - Together with immediate supervisor assist in partnering with Corporate Function Leaders with cost management: annual budget preparation, monthly forecast, monthly results review, ad hoc...