Manager - Service Excellence

**Service Excellence Manager**: Our team in **Bogotá** currently has an opening for a **Service Excellence Manager** The Service Excellence Manager LA is responsible for creating and developing positive and memorable experiences for customers in the region. Improving Customer Experience and Service Excellence will increase customer loyalty and retention,...

**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You manage best-in-class execution of brand designs. As part of a small global team of packaging design experts, you are the guardian of the Mondelēz design-to-print process, working...

The Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Resolve issues...

Technical Account Manager - (2400001S) The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to...

The Service Sr. Manager is a senior management level position responsible for accomplishing results through the management of Customer Service teams that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Manage one...

**Job Description: Senior Client Service Manager (BPO)** **Key Responsibilities**: - ** Client Relationship Management**: - Cultivate and maintain strong relationships with clients, serving as their main point of contact. - Understand client needs and goals to provide tailored solutions and ensure satisfaction. - ** Service Delivery Excellence**: -...

Sutherland is seeking an attentive and goal-oriented person to join the **Service Enablement Manager **for **NICE **System. **Professionals in this role get to**: As part of Global Customer Services & Cloud, reporting to the Director of Service Enablement, this role is responsible for a New Product Introduction (NPI), Product Serviceability & Supportability...

**Description** **Service Delivery** **Manager** **Bogota**, Colombia** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED** **The Opportunity**: Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed...

**Inside Service Sales Manager** **Hybrid role from Bogota, Colombia** The **Inside Service Sales Manager **is an experienced professional, integral part of the Juniper Americas sales team responsible to manage Inside Service Sales team in order to proactively renew expiring service contracts. This position is responsible for the daily sales activities of...

Overview: Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver...