Presales Solutions Architect

hace 1 semana

Bogota, Colombia Rackspace A tiempo completo

Provides architecture and engineering input to the new business and current customer teams to ensure the provision of solutions that suit the defined technical service and budgetary requirements. Assists the Sales Executives, Account Managers, and Business Development Consultants in qualifying and addressing prospect’s technical requirements.

**Responsibilities**:

- Serves as the point of contact for team when SE Manager is out of the office (i.e., helping align resources and coverage, attendance in meetings on behalf of Manager, follow-up on SE related projects.
- Works to customize highly complex configurations in response to customer needs with mínimal to no supervision.
- Typically handles complex server opportunities plus associated services.
- Works with the sales and account management teams to craft proposals and present to prospects. Able to demonstrate strong analysis capabilities and technical knowledge by providing innovative, supportable technical solutions.
- Provide training to Sales Staff during initial sales training. Given priority to attend Conferences, Industry, and Marketing events.
- Works with operational staff, as it relates to initiatives that affect the SE Team.
- Interfaces with Product Liaison by working with new product initiatives to ensure completeness and relevance to customer requirements.

**Knowledge**:

- Expert knowledge of all areas of business operations.
- Able to resolve highly complex pre-sales technical problems, working with sales personnel.
- Able to present advanced technical concepts in a clear manner to customers through demos and proposals.
- Advanced writing, editing, communications, and interpersonal skills.
- Mastery of multiple server operating systems and mastery of networking, server, and internet technologies.
- Excellent communication skills.
- Attention to detail.
- Strong follow through techniques.
- Ability to communicate technical information and ideas so others will understand.
- Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
- Ability to successfully work and promote inclusiveness in small groups.
- Ability to provide FANATICAL support.

**Education**:

- High school diploma or equivalent required. Bachelor’s degree in Information Technology or a related field, preferred

LI-VL1

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