Ncaa Customer Support Operator

Medellín, Medellin, Antioquia, Colombia Full-time **Company Description**: With offices in four locations worldwide, Easygenerator is growing quickly. We are constantly improving to become the global category leader and aim for 100% revenue growth each year. At Easygenerator, we challenge, we own, and we experiment. Our success is based off our people,...

Essential Functions: Serve as the first point of contact for customers Perform remote troubleshooting using an effective problem-solving approach Able to effectively communicate troubleshooting steps to customers over the phone Adhere to the operating protocol of the company Oversee Help Desk tickets effectively and efficiently Document customer interactions...

**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training **services. We have been impacting the world since 2018 and want to keep pushing ourselves...

We are looking for a results-driven Sr. Customer Success Manager to actively engage customer accounts. The CSM is responsible for the health, retention, engagement, adoption, and growth of our product-based business with our customers. The CSM will proactively reach out to her assigned accounts to build a joint journey with adoption plan, set benchmarks and...

**Description**: We are Hubtek, a young and innovative company that provides process optimization solutions to companies in the United States through Co-Managed Talent (Staffing) and Technology (Intelligent Automation). We strongly believe that the success of our company lies in the creation of learning and development experiences, teamwork, and the...

**Description**: We are Hubtek, a young and innovative company that provides process optimization solutions to companies in the United States through Co-Managed Talent (Staffing) and Technology (Intelligent Automation). We strongly believe that the success of our company lies in the creation of learning and development experiences, teamwork, and the...

The primary focus is to ensure customer communication about their network’s status. **Primary Job Functions**: Ø Detect alarms / events on customers’ monitoring tools or company monitoring tools. Ø Open incidents in incident ticketing systems and report them to the customers within SLAs. Ø During problem escalations, act as a liaison between...

**Job Tittle: Operations Supervisor** **Location: Medellín - Colombia** **Schedule: Monday to Friday 8:00 to 17:00** **Type of contract: Perm** **Pay rate: 4.000.000 COP** The Operations Supervisor will lead and maintain up-to-date administrative tasks, contracts, internal communication with cross-functional teams to ensure delivery and maintain contract...

**Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training **services. We have been impacting the world since 2018 and we want to...

The Account Manager position is to provide comprehensive support to several agencies and their sub‐ agents, and services. Liaise with cross‐functional internal teams to ensure the timely and successful delivery of service and facilitate sales efforts. The Account Manager is the lead point of contact for agents and is to support their staff in day to day...