Office Manager
hace 6 días
**Job Title**: Office Manager - BPO (Client & Team Operations)
**Schedule**: Monday-Friday | 11:00 AM-8:00 PM
**Employment Type**: Full-Time
**Work Location**: On-site (Colombia)
**Role Overview**
We are seeking an **Office Manager / Operations Coordinator** to oversee daily operations across multiple client accounts in a BPO environment. This role ensures team productivity, supports onboarding, and serves as a key liaison between U.S. clients and local teams.
**Key Responsibilities**
- Manage daily operations for 40-60 employees across multiple accounts
- Monitor attendance, schedules, performance, and overtime
- Communicate with U.S.based clients and prepare KPI reports
- Coordinate onboarding, system access, and tools for new hires
- Maintain SOPs and identify process improvements
- Support general office and operational needs
**Qualifications**
- Experience in BPO, staffing, or multi-account operations
- Strong English and Spanish communication skills
- Experience working with U.S. clients
- Strong organizational and problem-solving skills
- Advanced Excel skills; Power BI experience preferred
**Why Join Us**
Be part of a growing BPO team where your leadership and operational expertise make a direct impact.
OfficeManager #BPOJobs #OperationsCoordinator #BilingualJobs #OperationsManagement
Application Question(s):
- Do you have Advanced Excel skills; Power BI experience ? Can you tell us about your experience.
**Experience**:
- BPO, staffing, or multi-account operations: 3 years (required)
- working with U.S. clients: 3 years (preferred)
**Language**:
- C1 Enlgish Level (required)
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