Empleos actuales relacionados con Service Manager - San Vicente Ferrer - Citi
-
Service Enablement Manager
hace 2 semanas
San Vicente Ferrer, Colombia Sutherland A tiempo completoSutherland is seeking an attentive and goal-oriented person to join the **Service Enablement Manager **for **NICE **System. **Qualifications**: Professionals in this role get to**: - Project management methodology skills : Highly organized, process oriented approach, ability to plan ahead, closely manage timelines and deliverables, advance and ensure success...
-
Service Delivery Manager
hace 4 días
San Vicente Ferrer, Colombia Blackboard A tiempo completo**Service Delivery** **Manager** **Bogota**, Colombia** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED** **The Opportunity**: Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to...
-
Customer Service Sr Manager
hace 2 semanas
San Vicente Ferrer, Colombia Citi A tiempo completoThe role is a manager of the Digital Client Support team for the Colombia Service Hub. The Customer Service Manager of Digital Channels will be responsible of leading a team of service officers that support Corporate Clients in their service inquiries regarding Electronic Banking products, ensuring the highest level of quality of service. Develop and...
-
IT Service Desk Team Lead
hace 1 semana
San Vicente Ferrer, Colombia Visa A tiempo completoCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
-
Technical Services Manager
hace 6 días
San Vicente Ferrer, Colombia Royal Enfield A tiempo completoJob Requirements Position title Technical Services Manager - Latin America Distribution Markets (LAD) Reports to Lead Service - LAD Job grade Deputy Manager Location Bogota Job Purpose The Technical Services Manager for LAD will provide the highest quality motorcycle training to our dealership technicians and customers through a blended learning...
-
Territory Manager
hace 2 semanas
San Vicente Ferrer, Colombia Franco Racquet Sports A tiempo completoFranco Racquet Sports is one of the fastest growing sports companies in Texas. We are a small company, but are positioned to be one of the largest tennis and pickleball service providers in Texas and the United States. As we continue to grow our programs and service offerings and refine our customer experience, our goal remains steadfast: Improve the...
-
Professional - Associate Manager - Customer
hace 2 días
San Vicente Ferrer, Colombia Sutherland A tiempo completoSutherland is seeking an attentive and goal-oriented person to join us as an **Associate Manager for Quality.** We are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of forward-thinking and strategic-thinking individuals and we are looking to add an Associate Manager for...
-
Assignment Manager
hace 2 semanas
San Vicente Ferrer, Colombia Besedo A tiempo completo... **Responsibilities**: - Lead and motivate for the fulfillment of the intern process guaranteeing that all the levels of contractual service and KPIs as efficiency and quality are reached. - Design strategies in order to guide, give feedback and develop a team of Team Leaders to keep the motivation and reach the objectives established. - Generate the...
-
Customer Service Specialist Ran
hace 1 semana
San Vicente Ferrer, Colombia NOKIA A tiempo completo**About Nokia** At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest...
-
Senior Customer Service Engineer
hace 2 días
San Vicente Ferrer, Colombia SEAL Consulting A tiempo completoAbout Lumen The Role Provides pre - and post-sales support to major Regional Wholesale and Global Accounts, with the objective of protecting and growing revenue associated with regional Latin American Accounts, as well as ensuring a positive customer experience. The Main Responsibilities - Provides pre - and post-sales support to Global Accounts with...
Service Manager
hace 2 semanas
The Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Resolve issues that include uncommon and complex situations with significant organizational impact - Evaluate team’s performance and make recommendations for pay increases, promotions, terminations, hiring etc. - Develop leaders by providing guidance and mentorship in conjunction with succession planning - Develop employees and their skill sets to expand each team’s capabilities and provide growth opportunities - Recommend new work procedures and contribute to the development of new customer service techniques, models and plans - Drive organizational change through innovation and process improvement, eliminating friction points for team - Achieve team performance excellence to ensure high quality and high volume productivity - Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. **Qualifications**: - 5-10 years of relevant experience - Intermediate to senior level experience in a related role with commensurate people management experience - Call Center management experience, preferred - Proficient knowledge of basic bank products such as deposit accounts, credit cards, time deposits, preferred - Proficient project management skills - Effective written and verbal communication and presentation skills - Influencing and relationship management skills **Education**: - Bachelor's/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Customer Service - **Job Family**: Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
