Email Marketing Specialist

**Ideal Start Date**:January 7, 2026 | **Location**: Hybrid / Remote

**Working Hours**:Ideally some working hours overlap with 9-5pm EST.. can be flexible based on your availability.

**Work Arrangement**

This is a hybrid position based in Medellín with flexible work arrangements:

- Primarily work from home
- A few days per week at a coworking space in Medellín
- Starts as “independent contractor” with the opportunity for a full-time salary with benefits.
- Flexible part-time or full-time schedule available

**Type**: Part-Time or Full-Time | Independent Contractor or Salaried

**Compensation**:Dependent on location, skills, experience & total hours worked.

Monthly salary range for this position is 1,700,500 - 7, 670,000 Colombian Pesos (COP).

**About Indico Digital**

**About the Role**

You’ll report directly to our CEO and Director of Client Services, with opportunities for annual performance reviews, professional growth, and leadership opportunities as you develop with our team.

**Who We’re Looking For**

**Key Responsibilities**

**Client Management & Communication**:

- Lead client calls with full ownership: send agendas before calls and detailed action items as follow-ups after calls.
- Manage client relationships with US-based clients as the primary point of contact, ensuring exceptional service and communication.
- Attend internal and client meetings, coming prepared with ideas and recommendations to share. Review call transcripts and organize meeting action items and follow-ups.
- Assist with business development as needed, including auditing prospective client accounts.
- Proactively communicate when you need additional time to complete a task or increased resources to support you and any challenges or bottlenecks you may encounter.

**Strategy & Planning**:

- Write creative briefs for new campaigns and initiatives, collaborating closely with designers.
- Keep up-to-date with industry trends, sending requirements, and general retention marketing education.

**Campaign Execution & Management**
- Code, edit, and deploy campaigns using drag-and-drop editors.
- Create and manage content calendars, keeping projects on timeline and ahead of schedule.
- Conduct A/B testing, develop recommendations, deploy tests, and summarize results.
- Handle list and segment management and optimization.

**Project Management**
- Lead project management across multiple client accounts, coordinating timelines, deliverables, and stakeholder expectations
- Organize and facilitate projects via the project management systems.
- Manage designers, specialists, and assistants to support projects and hold them accountable to deadlines

**Analysis & Reporting**
- Analyze campaign performance and provide data-driven recommendations for optimization
- Recap performance and recommendations in monthly/weekly reporting

**Preferred Qualifications**:

- **Fluent English (C1 level or above)** (written and verbal)—you’ll be communicating with US-based clients daily. Proficiency may be required.
- Hyper accountable and reliable with proven track record of delivering results
- Excellent problem-solving skills and ability to handle ambiguous situations independently
- Strong project management and communication skills—you’ll be managing timelines, people, and multiple priorities
- Excited about learning new skills and continuously improving
- Analytical mindset with attention to details.

**Bonus Points**:

- Past experience with Klaviyo (or similar ESP platforms) and / or Shopify
- Design skills in Photoshop and/or Figma
- Google Analytics proficiency
- Experience managing team members or direct reports
- Background in SMS marketing and loyalty programs
- Experience with eCommerce brands

**How to Stand Out in the Interview Process**

Show initiative by completing a free certification in any of the platforms mentioned: Shopify, Klaviyo, Google Analytics, Figma, etc. This demonstrates you’re ready to learn and grow

**How to Apply**:

- Cover letter explaining your desired working arrangement (contractor vs. employee, part-time vs. full-time) and desired compensation
- Resume highlighting your relevant experience and quantifiable results
- 3-5 minute intro video via Loom sharing a bit about yourself, your relevant experience, and examples of your past work

Ready to join our team and work with top US eCommerce brands? We’d love to meet you

**Job Types**: Full-time, Part-time

Expected hours: 10 - 40 per week

**Language**:

- English (required)