Field System Engineer

hace 1 semana


Bogota, Colombia bioMérieux sa A tiempo completo

A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network. Come and join a family-owned global company with a long-term vision, and a human-centered culture. 1 Misión Principal y Objetivo del Cargo Asegurar el funcionamiento los sistemas de mantenimiento externos y periféricos, con el fin que cada el equipo disponible para su utilización diaria. 2 Responsabilidades Principales Promover las buenas prácticas en el uso de la tecnología de la empresa, buscando así asegurar el buen uso de cada equipo y reducir el número de posibles daños. Ejecutar mantenimientos preventivos y correctivos, según lo requiera el usuario, con el fin de dar repuesta oportuna a necesidades del cliente. Implementar acciones de los FCA, PSS, MAR, INFO de la línea de industria asegurando cumplir los tiempos establecidos en el GCS. Proporcionar información objetiva, clara y precisa sobre el uso de la base instalada de la filial. Garantizar la trazabilidad de la información de cada intervención realizada a cada equipo de forma específica, clara y objetiva. Participar y contribuir al cumplimiento de los objetivos del Sistema de Gestión de la Seguridad y Salud en el Trabajo SG-SST de bioMérieux Colombia. 3 Estudios-Experiência, Habilidades y Calificaciones: 3.1 Estudios y Experiência Ingeniería Electrónica, Ingeniería Biomédica, Ingeniería electromecánica Dos (2) años de experiência cargo relacionado con servicio al cliente, deseable conocimiento del sector. 3.2 Habilidades y calificaciones: Excel Intermedio/ SAP Intermedio Búsqueda de Causa Raíz /Capacidad de Escucha/ Organización, Método y ejecución/ Actitud de Servicio 4 Alcance, Recursos y Contactos Alcance y Recursos: Atención al Cliente, GSC KPI: >60 días Mantenimiento Preventivos; Exitosos Mantenimientos Correctivos; Field Actions; Satisfacción Clientes Contactos clave (internos): Servicio Técnico/Ventas (externos) Clientes 5 Idioma(s): Inglés Intermedio Español Avanzado


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