People Ops Analyst

**Our Journey at Keep**:
At Keep, we embarked on a mission started by a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology?

This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to deposit accounts, currency conversions, and revenue financing.

With a team of seasoned global startup veterans with successful exits, Keep is committed to leading the charge as Canada's next-generation fintech institution. Backed by VCs in the fintech sector, we're racing ahead, expanding our reach and impact like never before.

**About the Role**:

- Assist in the recruitment and onboarding process, including scheduling interviews, coordinating assessments, conducting reference checks, and preparing offer letters and employment contracts.
- Maintain and update people records, databases, and employee files, ensuring the accuracy and confidentiality of sensitive information.
- Administer employee benefits programs, including enrollment, changes, and terminations. Serve as a point of contact for employees' benefits-related inquiries.
- Coordinate employee training and development programs, including scheduling workshops, tracking attendance, and collecting feedback.
- Support performance management processes, including performance reviews and goal setting, and assist in maintaining performance data and reports.
- Assist with employee relations matters, such as addressing employee queries and concerns, conducting investigations, and documenting outcomes.
- Coordinate and assist with employee engagement initiatives, such as organizing team-building activities, recognition programs, and employee surveys.

**Who You Are**:
**Required**:

- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent attention to detail and ability to maintain a high level of accuracy in all work.
- Strong interpersonal and communication English skills, both written and verbal.
- Experience working at a fast-pace startup
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- Ability to work independently and collaboratively in a team-oriented environment.

**Bonus**:

- You have experience using any ATS and HRIS
- Data Analysis Proficiency
- Experience working with Notion

**Why You Should be Excited About This Role**:

- Play a significant role in shaping the future of the Canadian fintech industry by ensuring top-notch compliance standards.
- Drive impactful data strategies and initiatives that contribute to the exponential growth of our organization.
- Join an enthusiastic team of professionals dedicated to leaving a lasting mark on the ever-evolving fintech landscape.
- Collaborate with a dedicated team that values innovation, encourages collaboration, and is committed to continual growth and improvement.
- Contribute to the transformation of how businesses perceive and utilize cross-border banking solutions in Canada.

**Why Join Keep?**:

- We're obsessed with investing in data-driven solutions and cutting-edge technologies.
- Be a part of a team that's rewriting the playbook for the Canadian fintech industry.
- Data is the fuel for our growth engine, and you'll be in the driver's seat shaping our data strategies.
- Embrace a fully inclusive and remote-friendly company culture that values diversity and work-life balance.
- Help us bring modern banking solutions to businesses, reshaping the banking experience for our customers.

**Why This Might Not Be a Good Fit**:

- If you're a stickler for a highly structured environment with constant hand-holding, you might find our culture of autonomy and trust a bit different.
- If you're more of a slow-and-steady-wins-the-race kind of person, our fast-paced, dynamic environment might be a bit of a rollercoaster.
- Given the nature of our industry and our rapid growth, ambiguity and uncertainty are all part of the ride. If you prefer clear-cut structures or roles, you might find our dynamic environment a bit too adventurous.
- Collaboration is the heartbeat of Keep, and if you prefer to work in your own little bubble without engaging with the wider team, you might find our approach to teamwork a tad unconventional.

**What’s the Interview Process Like?**:

- Initial People Screening to understand your experience and ensure a cultural fit.
- Get on a call with Angelica, our People Business Partner
- Dive into an Exercise and Presentation, where you'll showcase your skills through a comprehensive project.
- References.
- Offer.

**Want to Learn More?**:
Head over to our webpage to discover more about us. Take a peek at our Glassdoor profile to see what our Keepers are saying, and stay tuned for exciting updates on our LinkedIn page.