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BI Analyst Jr
hace 2 semanas
Overview:
- As a main purpose he/she should analyze all kind of KPIs related to Ops, Clients and occasionally Consumers.
- Reporting to Analytics, this position will have to aggregate deep descriptive, exploratory and diagnosis analysis to all reports and projects.
- Have the capability to build and generate analysis through the voice and text, using speech analytics/Text mining.
**Responsibilities**:
- Working with business and development teams to design dashboards, decks, alerts or reports.
- Perform BI analysis, through long
- and medium-term projects, where his/her work is generally framed in the following topics:
- Correlations analysis
- Data Visualization
- Root Causes Analysis
- Measures of central tendency and dispersion
- Sampling
- Hypothesis testing
- Should understand how data is turned into information and knowledge and how that knowledge supports and enables key business and operational processes.
- Must have an in-depth understanding of the business, market and industry environment and an interest in going beyond the obvious.
Qualifications:
- Bachelor's degree in business, management, accounting, economics, statistics, information science, Engineering or a related field.
- Knowledge to collect transform and process data for further research and analysis.
- Experience in customer management.
- Knowledge in management and development methodologies for BI projects.
- Strong technical bases and hands-on experience in Reporting, Analysis.
- Minimum 1 year of relevant work experience (BPO preferred)
- Language level: _English (B1)_
- Usage of MS Office
- Power BI
- Preferable SQL / Python / R
