Field Service Engineer

hace 1 semana

Bogotá Cundinamarca, Colombia Epson America, Inc A tiempo completo

**Long Description**:
**Principal Accountabilities**
- In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:_
- Develop and deliver technical courses to: Service Centers, Distributors and Wholesalers, according to their needs and agreements existing with them.
- Provide advanced technical support on-site or telephone to external and internal customers by providing pre and post sales support.
- Equipment demonstrations fairs training, and in response to requirements of sales managers, product managers, sales managers and managers of advertising imagery.
- Fixed several cases in a timely manner, keeping stakeholders informed of the status of the solution.
- Define specifications and functional requirements and non-functional for the development of solutions based on a request from internal or external customer.
- Implement and test solutions Firmware, Hardware and Software
- Preparation of test manuals, installation and diagnostic validation or project being carried out.

**Minimum Experience Requirements**:

- B - Requires some specialist or admin experience (2- 5 years)**Education**:

- D - Completion of an undergraduate program or equivalent experience (B.A. or B.S.).**Job Segment**:Testing, Field Engineer, Maintenance, Firmware, Advertising, Technology, Engineering, Manufacturing, Marketing

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