Sales Support Freight Forwarding Industry
hace 3 días
**Descripción**:
El Sales Support en una empresa de Freight Forwarding en Colombia tiene como objetivo principal proporcionar un sólido respaldo administrativo y operativo al equipo de ventas, garantizando la eficiencia en la gestión de clientes y contribuyendo al logro de objetivos comerciales.
Responsabilidades Principales: Soporte Administrativo: Elaborar cotizaciones y propuestas comerciales en coordinación con el equipo de ventas. Mantener actualizada la base de datos de clientes y registros comerciales. Gestionar la documentación necesaria para operaciones de importación y exportación. Atención al Cliente: Brindar asistencia a los clientes en la resolución de consultas y seguimiento de sus necesidades. Colaborar en la preparación de informes de seguimiento de ventas y desempeño comercial. Coordinación Operativa: Colaborar con el equipo operativo para garantizar la correcta ejecución de los servicios acordados con los clientes. Participar en la comunicación efectiva entre el equipo de ventas y las áreas operativas. Gestión de Documentación: Coordinar la preparación y entrega oportuna de documentos necesarios para el despacho de mercancías. Asegurar el cumplimiento de requisitos aduaneros y regulatorios. Colaboración Interdepartamental: Trabajar de manera colaborativa con otras áreas, como operaciones, finanzas y servicio al cliente, para garantizar la satisfacción del cliente y la eficiencia interna.
**Requisitos**:
Experiência previa en posiciones de soporte administrativo o atención al cliente, preferiblemente en la industria de Freight Forwarding. Conocimiento sólido de los procesos logísticos y aduaneros en Colombia. Habilidades de comunicación efectiva y capacidad para trabajar en equipo. Conocimiento de herramientas informáticas y sistemas utilizados en el ámbito de Freight Forwarding. Competencias: Organización y atención al detalle. Orientación al cliente. Proactividad y capacidad para resolver problemas. Adaptabilidad y capacidad para trabajar bajo presión
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