Customer Experience
hace 1 semana
This role blends customer experience with revenue generation in a B2B environment. The Customer Experience & Revenue Representative manages live phone interactions with an assigned customer base, placing orders directly and influencing revenue through consultative conversations. The position focuses on proactive engagement, relationship building, and driving repeat business rather than traditional reactive support. It is a phone-centric, sales-oriented role with direct impact on revenue and performance-based compensation.
**¿QUÉ HARÁ EL CANDIDATO EN ESTE PUESTO DE TRABAJO?**
- Manage live phone conversations with B2B customers
- Make consistent outbound callsPlace orders directly over the phone
- Advise customers on products and services
- Identify upsell and cross-sell opportunities
- Manage an assigned book of customers
- Drive retention through proactive outreach
- Log activities and orders in the CRM
- Contribute directly to revenue growth through repeat business and sales
**¿QUÉ DEBE TENER EL CANDIDATO PARA SER MÁS ADECUADO PARA ESTE PUESTO?**
- Minimum 3 years of experience in phone-based, customer-facing roles
- Proven experience in inside sales, account management, or revenue-focused customer experience
- Prior experience placing orders or closing transactions by phone
- Advanced English level (C1 or near-native)
- Strong phone presence and communication skills
- Experience working with CRM systems (Salesforce preferred)
- Demonstrated ability to influence revenue through upselling or cross-selling
Tipo de puesto: Tiempo completo
-
Customer Experience
hace 2 semanas
Bogotá, Colombia E y C ingenieros A tiempo completo**Customer Experience** **Ubicación**: Bogotá, Colombia. Cra. 74a #52A-70, Bogotá, Colombia. **Funciones** - Gestionar el servicio postventa, garantizando una experiência positiva para el cliente. - Atender, registrar y hacer seguimiento a solicitudes, requerimientos, quejas y reclamos. - Coordinar con las diferentes áreas internas la solución...
-
Customer Experience Specialist
hace 2 semanas
Bogotá, Colombia Nu Pagamentos A tiempo completo**About Us**: **About the role**: As a CX Specialist - IC5, you will play a pivotal role in shaping the strategic landscape of customer experience within the CX Optimization team. You will spearhead initiatives that are critical to the CX Organization, leveraging advanced analytical capabilities and strategic insight to redefine excellence in customer...
-
Diseñador Gráfico y Customer Experience Digital
hace 5 días
Bogotá, Colombia Colégio Andino A tiempo completo¡Trabaja con nosotros! **Misión del cargo**: Desarrollar, gestionar y optimizar el diseño gráfico y la experiência digital del Colegio Andino centrada en el usuario. **Requerimos**: **Formación**: Diseñador gráfico con formación y experiência en Customer Journey **Idiomas**: Nível Inglés B2- Deseable Alemán. Interés por aprendizaje de...
-
Bilingual Customer Service Representative
hace 5 días
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completoInbound Sales and Customer Support Agent Wanted! Join our dynamic team and enjoy: Base Salary: $2,800,000 (biweekly payments) Commissions: Up to $350,000 + Attendance bonuses up to $200,000 Perks: Choose 2 memberships (Laika, Spotify, Netflix) after 1 month Weekly Bonus: $50,000 for perfect attendance Welcome Trip: After 1.5 months Welcome Bonus: $350,000...
-
Customer Service Representative
hace 6 días
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completoLocation: Bogota, edificio Caracol Radio Contract Type: Permanent **Salary**: $2,650,000 + Bonuses Hours: Monday to Friday, 08:00 am to 08:00 pm (Holidays according to the U.S. calendar) What You'll Do: Main Role: Customer service, including tracking garnishments and managing related documentation. What We’re Looking For: English Level:...
-
Customer Insights
hace 2 semanas
Bogotá, Colombia Johnson & Johnson A tiempo completo**Job Function**: Sales Enablement **Job Sub Function**: Sales Operations & Administration **Job Category**: People Leader **All Job Posting Locations**: Bogotá, Distrito Capital, Colombia Job DescriptionAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are...
-
Customer Service Advisor
hace 5 días
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completo**JOIN OUR TEAM! Customer Service Advisor - Mobile Phone Campaign** **Location**: Bogotá, Cll 93 #19-58 **Contract Type**: Full-time Are you passionate about providing excellent customer service and have a knack for sales? This is your chance to shine. We are looking for individuals like you to join a renowned mobile phone company in the United...
-
Intern, Customer Experience
hace 1 día
Bogotá, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...
-
Bogotá, Colombia ACIERTA HEADHUNTER A tiempo completoDescripción GERENTE / MARKETING & CUSTOMER EXPERIENCE/ LOYALTY - SECTOR / CONSUMO | PRESENCIAL - INGLES C1 Compañía líder del sector busca un/a Gerente de Marketing de Loyalty & Customer Experience para liderar la planeación, ejecución y optimización de estrategias de fidelización, experiencia de cliente y crecimiento de valor del usuario. El rol...
-
Sales and Customer Experience Advisor English
hace 2 semanas
Bogotá, Colombia Browser Travel Solutions A tiempo completo**Boost Your Sales Career with Us!** At Browser Travel Solutions, we offer you a real career path. **Who are we?** We are not a call center. You will represent a brand, assist real customers, and be part of a strategic inbound sales team. **What are we looking for?** We are seeking Bilingual Sales Advisors (English) with a passion for sales, customer...
