In Office in Person IT Network Admin Administrador

The IT Specialist **Office Location**: - Cra. 46 #47-66, La Candelaria INTERIOR 6035, Medellín, La Candelaria, Medellín, Antioquia, Colombia **The schedule is**: - Monday - Friday 7:30am - 4:30pm - Saturday 8:00am - 12:00pm **Benefits As Well** **We do offer Colombian contrato a término indefinido.** In this position, you will work closely with end users, server issues, firewall issues, complex networks, and other IT administration items. You will be working out of our office. This position is for supporting our USA-based clients via our RMM and ticketing system, as well as via the phone. You will also be responsible for supporting the 55 users in our Colombia office; however, this will only take %25-30 of your time. Respect for privacy and privileged information is a must, and confidentiality is a must **Responsibilities**: - Active Directory - Proficient in Microsoft Office 365 Administration, Compliance & Security - Good understanding of Networking concepts, including DNS, DHCP, Vlans, & Subnets - Good understanding and experience with Active Directory. - Must be able to work well independently. - Excellent communication skills, verbal and in written - Ability to work with multiple customers. - Advanced English speaking and writing "Required" - Strong analytical and problem-solving skills - Strong interpersonal skills - Relevant certifications are a MUST. - Experience with Mac Qualifications - In-depth experience with Windows Server - Azure and O365 - Active Directory; managing Group Policy, etc. - virtualization; VMWare/HyperV. - Firewalls and security devices - Switches and infrastructure - A clean, organized and detail-oriented approach to IT - 5+ year’s experience in IT related field - Ability to work in multiple client environments. - Attention to detail and follow-through - Firewalls, mostly Fortinet - Business Class Wireless Solutions - Backup, Disaster Recovery, and Business Continuity, Acronis, Veeam - Remote desktop services - VPN solutions La especialista en informatica En este puesto, trabajará en estrecha colaboración con los usuarios finales, problemas del servidor, problemas del firewall, redes complejas y otros elementos de administración de TI. Trabajará fuera de nuestra oficina. Este puesto es para brindar soporte a nuestros clientes con sede en EE. UU. a través de nuestro RMM y sistema de emisión de boletos, así como por teléfono. También serás responsable de apoyar a los 55 usuarios en nuestra oficina de Colombia; sin embargo, esto sólo le llevará entre un 25 y un 30 % de su tiempo. El respeto por la privacidad y la información privilegiada es imprescindible, y la confidencialidad es imprescindible - Active Directory - Proficient in Microsoft Office 365 Administration, Compliance & Security - Good understanding of Networking concepts, including DNS, DHCP, Vlans, & Subnets - Good understanding and experience with Active Directory. - Must be able to work well independently. - Excellent communication skills, verbal and in written - Ability to work with multiple customers. - Advance English speaking and writing "Required" - Strong analytical and problem-solving skills - Strong interpersonal skills - Relevant certifications are a MUST. - Experience with Mac Qualifications - In-depth experience with Windows Server - Azure and O365 - Active Directory; managing Group Policy, etc. - virtualization; VMWare/HyperV. - Firewalls and security devices - Switches and infrastructure - A clean, organized and detail-oriented approach to IT - 5+ year’s experience in IT related field - Ability to work in multiple client environments. - Attention to detail and follow through - Firewalls mostly Fortinet - Business Class Wireless Solutions - Backup, Disaster Recovery, and Business Continuity, Acronis, Veeam - Remote desktop services - VPN solutions Pay: $5,000,000 - $5,500,000 per month **Education**: - Bachelor's (preferred) **Experience**: - Windows Server: 3 years (preferred) - Windows Desktops: 5 years (preferred) - Firewalls & Switches: 4 years (preferred) - Office 365: 4 years (preferred) - Customer Service: 5 years (preferred) **Language**: - English (required)