Restaurants Support
hace 3 días
Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos
¿Quieres saber por qué Rappi?
- ️ VEMOS OPORTUNIDADES donde otros ven problemas;
- ️ VEMOS CERCANIA donde otros ven distancia;
- ️ VEMOS ADRENALINA donde otros ven presión.
Únete a un equipo donde todos somos capaces de TODO, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência.
¿Te ha gustado lo que has leído hasta ahora? Descubre cómo entregarás magia junto con nosotros a través de tu misión Rappi
Revisa cómo impactarás nuestro ecosistema:
We are seeking a highly skilled and analytical individual to join our restaurant team as a Customer Service Data Analyst.
As a key member of our team, you will be responsible for collecting, analyzing, and interpreting customer service data to drive actionable insights and enhance our overall restaurant experience.
Como parte de Rappi, serás responsable de:
- Collect, process, and analyze customer service data from various sources, identify trends and provide strategic recommendations to improve service levels;- Develop and maintain data dashboards and reports to visualize key performance indicators (KPIs) and metrics related to customer service;- Collaborate with the customer service team to establish performance goals and carry out specific data analysis and deep dives, generating insights to support decision-making;- Stay updated on industry trends and best practices in customer service analytics, proposing innovative approaches to improve data collection, analysis, and reporting processes.
Bien y ahora, ¿Cuáles son los requisitos para que yo sea parte de este universo de neón?- Proactive, analytical, data-driven individual;- Bachelor's degree in Business Analytics, Data Science, Statistics, or a related field;- A master's degree is a plus;- Proven experience (1 year) in data analysis;- Proficiency in data analysis tools such as Excel, SQL or Python. Proficiency with data visualization tools like Power BI;- Detail-oriented with strong organizational skills, capable of meeting deadlines in a fast-paced environment;- Ability to work collaboratively in a team and customer-centric mindset.
Tipo Empleador:
Regular
Empleador:
Rappi Technology Colombia
Para más información consulta nuestra pagina web
y revisa nuestras reseñas en Glassdoor
Te esperamos con mucha ansiedad y brillo en los ojos para entregar magia juntos
_#Rappi_
-
Marketplace Analyst
hace 2 semanas
Bogota, Colombia Rappi A tiempo completo¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...
-
Data Engineer
hace 6 días
Bogota, Colombia Mindlance A tiempo completoJob Title: Data EngineerLocation: Bogota, Colombia (Remote) Duration: + Months looking for a Data Engineer to add to our dynamic and rapidly scaling team. We’re making this investment to help us optimize our digital channels and technology innovations with the end goal of creating competitive advantages for our restaurants around the globe. We’re looking...
-
Customer Success Analyst
hace 3 días
Bogota, Colombia DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
Account Executive
hace 2 semanas
Bogota, Colombia OpenTable A tiempo completoWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...
-
Manager Portfolio Activation
hace 2 semanas
Bogota, Colombia The Coca-Cola Company A tiempo completo**Why being part of Coca-Cola Latin America?** We’re accelerating our momentum as the fastest-growing large consumer goods company in Latin America. People are our focus when we’re collaborating with our diverse network of locally connected bottling partners, and when we’re returning every drop of water we use to communities and nature. We empower our...
-
Capital Markets Associate
hace 4 días
Bogota, Colombia CloudKitchens A tiempo completo**Who we are** CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. Every time we...
-
Area Sales Leader Financial Sector
hace 1 día
Bogota, Colombia NCR Atleos A tiempo completoAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Título: Area Sales Leader Localidad:...
-
Bogota, Colombia CloudKitchens A tiempo completo**Real Estate Acquisitions Associate, CloudKitchens - Bogota, LATAM** **Who we are** CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve...
-
Captain
hace 1 semana
Bogota, Colombia Marriott Worldwide A tiempo completo**Job Number** 22182718 **Job Category** Food and Beverage & Culinary **Location** W Bogota, Avenida Carrera 9 #115 - 30, Bogota, Colombia, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management- *** Communicate service needs to chefs and stewards throughout functions. Total charges for...
-
Digital Marketing Specialist, Advisors Client
hace 3 días
Bogota, Colombia Mastercard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...