Total Rewards Benefit Operations Brazil Lead Analyst

At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity.

Diversity & Inclusion are meaningful to continue building our history of groundbreaking and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion or any other trait, YOU are welcome in all open positions at the company.

When You Join Johnson & Johnson, Your Next Move Could Mean Our Next Breakthrough

Our vision is to be the outstanding Health & Wellness organization by bring to bear the commercial strategy to deliver competitive advantage and value creation for the consumer, customer, and J&J. And as part of one of the largest and most diverse healthcare companies in the world, our brands demonstrate the company’s world-class research tools and scientific prowess to provide consumers across the globe with innovative consumer medicines, skin, baby, and crucial health solutions.

We are searching the best talent for **Global Services Total Rewards Lead Analyst, Benefit Operations Latin America South (LAS) to **be located in** Bogota, Colombia, São Jose, Brazil or São Paulo, Brazil.**
**You will be responsible for**:

- Support managing and monitoring daily, weekly, and monthly administration and document processes of the Company’s outsourced Health and Welfare service administrators across LAS region and Brazil
- Supervise work of health plan carrier onsite implants for LAS
- Research and review any potential service delivery issues or concerns with internal and external business partners
- Lead quality and continuous improvement benefit operations initiatives for the LATAM region
- Provide training and education to the Total Rewards Benefits LATAM team on service delivery and process improvement
- Collaborate with the business partners responsible for LAS health and welfare programs and services to ensure that associated processes are managed and delivered per policies, program requirements and contract terms and handle complex and/or confidential inquiries and assume ownership of issues
- Manage the development, review and update of policies and program documentation (e.g., Standard Operating Procedures, Desktop Procedures, Process Flows, etc.), to ensure complete, accurate, and up-to-date depiction of policies, plans, programs and processes
- Support major projects such as acquisitions, divestitures, or restructuring related to benefits programs/processes
- Conduct audits of services across the region to maintain compliance with contracts and/or services agreements

**Qualifications**
**Love this role? See the requirements below**:

- A minimum of a Bachelor's degree is required. Post graduate degree preferred
- Business level of Portuguese, Spanish and English required
- 6-8 years of relevant experience working in a Compensation, Benefits and/or HR/Business Operations capacity with strong analytical focus is required. Experience in managing the benefit operation for Brazil is a plus
- 2 years of experience supporting the management of large, complex outsourcing relationships required
- Strong project management skills with experience in supporting the execution of large-scale projects required
- Excellent research and quantitative business skills are required
- Proven experience at a complex, matrixed environment is helpful as majority of clients will not be located onsite
- Experience with Microsoft Office suite of software products, Workday, SalesForce, database and HRIS systems and reporting tools is preferred
- This position may require up to 10% travel

**Primary Location**
Colombia-Distrito Capital de Bogotá-Bogotá
- **Other Locations**
Latin America-Brazil-São Paulo-São José dos Campos, Latin America-Brazil-São Paulo-São Paulo
**Organization**
Johnson & Johnson de Colombia S.A. (7755)
**Job Function**
Human Resources
**Requisition ID**
2206023082W