Manager, Global Experience Total Rewards

At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

This is a Cross-Sector role. Learn more about our Sectors:
Medical Devices

At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale, and experience to reimagine the way healthcare is delivered and to help people live longer, healthier lives.

In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, and interventional solutions with the big ideas of others to design and deliver doctor and patient-centric products and solutions.

We are in this for life.

Pharmaceuticals

At Janssen, we’re creating a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on areas of medicine where we can make the biggest difference: Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Hypertension.

We are Janssen.

Our mission drives us.

Our patients inspire us.

Consumer Health

Our vision is to be the best-in-class Health & Wellness organization by leveraging the commercial strategy to deliver competitive advantage and value creation for the consumer, customer, and J&J. And as part of one of the largest and most diverse healthcare companies in the world, our brands leverage the company’s world-class research tools and scientific prowess to provide consumers across the globe with innovative consumer medicines, skin, baby, and essential health solutions.

We are searching for the best talent for **Manager, Global Experience Total Rewards **to be in **Bogotá, Colombia; Manila, Philippines; New Brunswick,USA; Tampa, FL, USA; Prague, Czech Republic; Suzhou, China.**

**Purpose:
**Reporting to the Global Services Total Rewards Global Experience Lead, this position will provide day-to-day expertise and direction in matters that span corporate benefits programs, with specific emphasis supporting operations and employee experience for J&J’s enterprise global flexible work program (“J&J Flex”).

**You will be responsible for**:

- Support J&J Flex program as it evolves towards ‘steady state’ by proactively preparing Global Services teams to ensure successful handling of routine operations
- Collaborate directly with Corporate Services team to design and implement J&J Flex process improvements to drive compliance and elevate employee experience
- Partner across Corporate Services, Communications, Contact Center, and Content Management teams to develop comprehensive communications material across intranet sites, employee communications, and program messaging platforms
- Develop and deploy education materials & employee resource content to establish a foundation for capability building and learning
- Ensure seamless and accurate reporting across digital platforms to shape program insights & decision-making
- Operationalize new policies, programs, and plan design changes, as well as their integration with existing administrative systems by training Contact Center teams and providing guidance to BUHR partners
- Manage the systems / technology to support plan and program administration and operations
- Support additional GS TR initiatives as needed

**Qualifications**:

- Required Minimum Education: Bachelor’s degree in human resource management, engineering management, business administration or related field
- Required Years of Related Experience: 8-10 years of human resources, service delivery, and/or healthcare business experience.

Required Knowledge, Skills and Abilities:

- Strong digital & data analytics skills
- Experience and passion for crafting and implementing robust process improvement
- Comfortable switching between big picture orientation and strong attention to detail
- Demonstrated experience leading cross-functional teams and navigating complex business problems to produce streamlined deliverables
- Experience using a human-centered approach to communication and process design
- Strong project management skills with experience on large, complex projects
- Strong negotiating and interpersonal skills with an ability to interact effectively both internally and externally at all levels
- English fluency