Service Representative Iv

**Retail Channel Sales Representative**
**The company**

Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.

**Our people**

At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration.

**What you will bring to the team**

The SA Retail Channels Sales Representative is responsible for achieving the company revenue objectives, increase the market, shield the actual installed base against the competitors, generate new customers and generate new revenue for Solutions and add value to Toshiba proposals, have presence in the region. Is responsible for support and enable the Business partners, create long-term and solid relationships with the Business partners and the end customers, develop the strategy for the region.

This position reports to the South American Channel Sales Manager.

**What you will be doing**:
Your typical day as a Toshiba **Retail Channel Sales Representative **will involve:

- Develop, manage, and maintain a robust pipeline of sales opportunities through the entire sales cycle using the company CRM to log and keep track of sales opportunities. Use the CRM to accurately forecast current and future potential sales leads using the defined company forecast methodology.
- Establish and maintain a high level of positive and effective contact with key partners, distributors, agents, lead generators and others to enhance sales opportunities for new and continuing business development and major client accounts within the Channel.
- Experience of “hunting” for new customer opportunities and ability to establish relationships with both existing and new customers and business partners
- Execute strategic, tactical, and consultative sales account plans in conjunction with the business partner for the assigned portfolio in order to achieve the targets (quota) as directed by the Business. This includes the handling of customer queries and business objectives effectively, while dealing with the typical issues and objections during the entire sales process before closure.
- Identify opportunities for improvement processes in the actual working practices.
- Generate a strong brand presence in the region. Create and establish an excellent relationship with the local end customers and the partners of the region.
- Execute tactical and strategic consultative sales for the customers having a focus in key new accounts.
- Achieve the revenue targets (quota) as directed by the Business. Increase market, revenue, sales and develop new solutions that are not available for the region.
- Present and demonstrates Toshiba Products in group meetings to senior executives and emphasizes salable features such as company vision, strategy, reputation, products/systems architecture, flexibility of design, process re-engineering capability, integration of client systems environment, return-on-investment (ROI) studies, etc.
- Maintain constant awareness of markets, competitor activities and problems within the Channel, recognize trends that develop, and make appropriate strategic and tactical sales/marketing/program recommendations to take corrective actions.
- Travel as necessary to maintain a presence with customers, staff, and enhance relationship opportunities, attend trade shows, and visit client facilities on a consistent timetable or schedule.
- Generate and develop the strategy focus on solutions such as Self Checkout, POS and Software other proposals adding value to the traditional business.
- Assist customers and business partners with obtaining satisfactory timelines and/or coordinate with operations to establish product/project completion dates.
- Create or review analysis of such tasks as: sales proposals, work-order cost estimates/proposal completion; gross margin analysis; invoice review; and service bulletin/O.E.M. review.

**Naturally To be successful in this role, you must have and know of**
- Has more than 6 years of sales and Business Partner/Distributor Management experience in a similar or the same industry.
- Has operated under a sales quota system and achieved on-target revenue achievement.
- Product expertise and working knowledge of how assigned solutions will solve complex business problems in a retail client’s environment. Working retail industry knowledge or actual experience working within the industry.
- Ability to execute tactical and strategic sales partner plans for existing and new clients in order to achieve the revenue targets as assigned.
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