Senior User Experience Strategist

**Senior User Experience Strategist**

**About SLB**

**About the Bogota Information Technology Center (BITC)**

The Bogota Information Technology Center (BITC) has a fundamental and critical role in SLB corporate transformation and for delivering digital solutions to the larger organization. Our company has embarked on a corporate transformation to deliver a step change in the reliability, efficiency and integration of our technologies, products and services. Advanced technologies are key enablers to this and encompass all aspects of business systems, including the organization platform and processes. Investments in, and building strong competences across our technology pillars - SAP, Digital Enterprise Systems, Data and Analytics, Digital Operations, Security are key to an integrated digital that is positioned to deliver superior results.

**About this role**

**Responsibilities**
- People
- Create a culture of integrity and compliance
- Inspire and sustain technical excellence, high performance and urgency regarding improving current practices
- Self-Motivated and a go-to person
- Mentor fellow team mates to drive results.
- Technology
- Visualize solutions using professional design tools as well as sticky notes, sketch boards, whiteboard markers or whatever tools are necessary to rapidly work from concepts to prototypes. Rapidly and iteratively create low and high fidelity clickable and interactive prototypes
- Produce detailed user flows, wireframes, prototypes, and user interface specification based on project requirements and user stories.
- Engage with users on-site at operational locations (domestic and international) for ethnographic research and design validation.
- Business
- Design and facilitate workshops using design thinking methods to clarify problems and ideate solutions; coach others to conduct similar workshops
- Instruct training classes and develop training material to promote design thinking competency to a broad internal audience
- Consult with practitioners and coaches to advance design thinking best practices across the entire organization
- Identify gaps between the current and the ideal user experience to drive innovation focus and purpose.
- Plan and execute generative research to identify opportunities; synthesize research into insights, personas, journey maps and other outputs as appropriate
- Perform change management, incident management activities
- Work closely with analysts, designers and SMEs
- Engage with stakeholders, product owners, developers and end-users to gain insights that inform your design decisions.
- Plan and execute evaluative research to iteratively and rapidly get feedback on ideas and designs at various stages in design and development.
- Continuously challenge the effectiveness of design solutions, recommending changes, as appropriate.
- Engage with the business segments and internal stakeholders to communicate issue/outage updates
- External Presence
- Engage with the external technical and business community to brand and differentiate PLM implementation in SLB
- Participate in technical forums and other appropriate events.

**Qualifications and Requirements**
- Essential qualifications_
- Bachelors or Masters in Human Factors, Interaction, Industrial or Product Design, Cognitive, experimental or Behavioral Psychology, Anthropology, or related field (or equivalent professional experience)
- Experience conducting Design Thinking workshops or Design Sprints
- Experience with LUMA’s curated set of design thinking methods is a plus
- Ability and desire to coach non-design professionals in value and techniques of Design Thinking
- Understanding of user-centered design methods and best practices
- Understanding of user-centered design user research methodologies including quantitative and qualitative techniques for both evaluative and generative research
- Proficient in MS office products, working knowledge of the Adobe suite
- Experience working with cross functional, collaborative teams
- Extremely detail oriented, flexible to change, high tolerance for ambiguity and self-motivated
- Must be comfortable making decisions independently as well as within a team

**SLB as an employer**

As a leading employer in our industry, SLB is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or other characteristics protected by law.