Track and Trace Specialist
hace 4 días
**About the Role**
Staffbridge is seeking an **experienced Track & Trace Specialist** to take full ownership of shipment visibility and ensure smooth freight movement from start to finish. You’ll proactively track shipments, resolve exceptions, and provide real-time updates to keep customers confident and operations running flawlessly.
**What You’ll Do**
- Monitor and track shipments through multiple carriers and systems.
- Spot potential delays early and resolve issues quickly.
- Provide clear, timely updates to teams, carriers, and customers.
- Maintain accurate shipment data and documentation.
- Partner with dispatch and operations to ensure seamless freight flow.
**What We’re Looking For**
- **3+ years of Track & Trace, dispatch, or freight visibility experience.**:
- Strong understanding of **domestic and cross-border freight networks.**:
- Skilled in TMS platforms and carrier communications.
- Detail-oriented, organized, and quick to problem-solve.
- Excellent communication and customer service skills.
**Job Type**: Permanent
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