Account Specialist Team Lead

hace 3 días


Barranquilla, Colombia SellCord A tiempo completo

**Job Logistics Summary**:
**Position**: Account Specialist Team Lead
**Type**: Full-Time
**Location**: Colombia (Fully Remote Position)
**Compensation**: Dependent on Experience

**Who We Are**

SellCord is a leading agency specializing in launching and scaling brands on Walmart. As Walmart-approved partners, we are dedicated to helping businesses thrive and succeed in the competitive e-commerce space. Our Account Specialists play a vital role in managing client accounts and driving operational excellence, and we are excited to bring on a Team Lead to guide and support our growing team.

**About the Role**

**Roles and Responsibilities**
- Lead and manage the Account Specialist team. Provide mentorship and guidance to ensure team members meet performance goals.
- Conduct training sessions and ongoing performance evaluations.
- Ensure timely and accurate execution of client tasks, such as product listing updates and launches.
- Act as the primary point of escalation for team issues and client-related challenges.
- Work with internal teams, including copywriting and listing creation, to align priorities and meet deadlines.
- Provide feedback to improve processes and streamline workflows.
- Track key performance indicators (KPIs) and identify areas for improvement.
- Prepare and present regular updates to management on team progress and challenges.

**Skills That Will Enable You to Thrive**
- Proven leadership experience in managing remote teams.
- Strong knowledge of e-commerce operations, particularly with Walmart Marketplace.
- Proficiency in tools such as Slack, ClickUp, GSuite, and Excel.
- Exceptional communication and organizational skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Adaptability to evolving processes and team needs.
- Fluency in English and excellent written and verbal communication skills.

**Why It’s Awesome to Join SellCord**:

- Be part of a dynamic and supportive team focused on innovation.
- Gain valuable experience in lead generation and digital marketing strategies.
- Work remotely in a fast-growing company with opportunities for career growth.

**How to Apply**:
We’re excited to get to know you To join the fun and vibrant culture at SellCord, here’s what you need to do:

- Submit your resume in English.


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