Customer Service Team Lead

The Customer Service Team Lead is an intermediate management-level position responsible for providing full leadership and direction of a team to provide client resolution and support in coordination with the Customer Service team. The overall objective of this role is to ensure the seamless delivery of customer service support to external...

Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Customer Service Team Lead is an intermediate management-level...

Allocate work as a team leader for a team of clerical/support employees (mostly entry-level positions) Applying working knowledge of technical and professional concepts and in-depth knowledge of team goals Exchange information to team Make evaluative judgements based on the analysis of factual information Mentor team and review completion and quality of...

**Discover your future at Citi**: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview**: The Customer Service Lead Analyst is a senior-level...

Position Summary: To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent within the BPO industry. We are seeking an individual with hands‑on experience in process improvement and project management, advanced English proficiency, intermediate to advanced knowledge of Excel, Gorgias, or...

The Customer Service Lead Analyst is a senior-level position responsible for leading client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Establish a strong partnership with the...

A health care company seeks a CUSTOMER SERVICE LEAD LATAM to oversee customer service operations in Bogotá. The role requires leadership in daily operations, ensuring efficiency and resolving customer concerns. Ideal candidates should be bilingual in Spanish and English, possess strong communication skills, and have technical experience with tools like SAP...

**Job Function**: Customer Management **Job Sub Function**: Customer Service Operations **Job Category**: People Leader **All Job Posting Locations**: Bogotá, Distrito Capital, Colombia Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save...

Job Overview Join to apply for the CUSTOMER SERVICE LEAD LATAM role at Johnson & Johnson. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our...

A leading healthcare company seeks a Customer Service Lead in Bogotá, responsible for leading operations and ensuring excellent customer service. Ideal candidates will be bilingual in Spanish and English, possess strong technical skills in SAP and Salesforce, and demonstrate effective leadership to enhance service delivery. The role involves monitoring...