Support Consultant

hace 1 semana

Bogota, Colombia Endava A tiempo completo

**Responsibilities**:

- Your main responsibility will be to support highly available production environments with a particular focus on optimization and troubleshooting of content delivery networks
- Respond to and resolve customer technical tickets within specified SLA terms
- Responsible for providing ongoing service support and system administration tasks
- Increase system efficiency through scripts, templates, blueprints, workflows, CI/CD orchestration tools, and other automation technologies
- Automate the provisioning of cloud resources
- Work closely with the Infrastructure Architects and Development teams in the design, engineering, and planning of infrastructure and how it takes advantage of the CDN
- Deliver security-related enhancements at the CDN layer
- Responsible for providing ongoing service support and system administration tasks
- Contribute to our existing knowledgebase and team growth in your area of expertise

**Qualifications and Experience**:

- Excellent communication skills, both verbal and written
- 5+ years of working in the IT Domain
- 3+ years of experience working with public cloud platforms\Extensive, hands-on, experience with CDN management Akamai/CloudFront/Varnish (Akamai experience preferred)
- In-depth knowledge of one of the following cloud platforms: AWS, MS Azure or GCP
- Solid DevOps skills
- Strong network experience including network transport (TCP)/ DNS/ IP / HTTP / quic / RTMP / HLS and other protocols, and browsers and relevant troubleshooting issues
- Knowledge of security systems including WAF and Bot Mitigation
- Experience with Linux/Unix and programming languages such as Python, Java or shell scripting with web technologies such as HTML, JavaScript and CSS
- Expertise in Network and Cloud automation with affinity for writing maintainable code in languages such as JS, Python or Ruby, Shell
- Strong communication and collaboration skills

**About Endava**:
Endava is reimagining the relationships between people and technology. For the past 20 years it has helped some of the world's leading Finance, Insurance, Telecommunications, Media, Technology and Retail companies accelerate their ability to take advantage of new business models and market opportunities. We have more than 8200 employees located in close to client locations in Denmark, Germany, Netherlands, United Kingdom, United States and nearshore delivery centers in the EU: Romania, Bulgaria, Croatia and Slovenia; Central European Countries: North Macedonia, Moldova, Serbia and Bosnia and Herzegovina; Latin America: Argentina, Colombia, Uruguay and Venezuela.

In your role you will be part of a larger international team, the Cloud Operations team. You will be working on complex, rewarding projects and since we highly value your personal and professional development, we will support you to ensure you are always up to date with the latest technology and industry trends.

  • Consultant

    hace 2 semanas

    Bogota, Colombia Emprego CO A tiempo completo

    Technology Consulting chapter is in charge of designing, implementing, and managing the solutions. The role of the Technology Consultant is responsible for the planning, installing and for the configuration of software solutions and systems. Type of work - Co-ordinate with global product owners on ongoing improvements or enhancements. - Follow the market...

  • Consultant

    hace 2 semanas

    Bogota, Colombia Control Risks A tiempo completo

    The consultant, working with the Compliance, Forensics and Intelligence team, will provide risk management consulting services and analysis in the areas of due diligence, business intelligence, fraud investigations, regulatory risk and compliance, litigation support, antitrust investigations and other types of problem solving for regional and multinational...

  • Senior Sales Consultant

    hace 2 semanas

    Bogota, Colombia Oracle A tiempo completo

    Senior Sales Consultant-220003EJ **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** Technical Sales Specialist: Cloud, Data Analytics and Middleware (Preventa de Digital) Senior Sales Consultant Applicants are required to read, write, and speak the following languages: Spanish,...

  • L1 Technical Support Consultant

    hace 1 semana

    Bogota, Colombia SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

  • SAP Apo Consultant Senior

    hace 1 semana

    Bogota, Colombia Softtek Information Technology & Services A tiempo completo

    **About Softtek** Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe, and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India. Softtek helps improve and produce predictable outcomes for top-tier...

  • Senior Sales Consultant

    hace 4 días

    Bogota, Colombia Oracle A tiempo completo

    Senior Sales Consultant-220003HN **Applicants are required to read, write, and speak the following languages**: English, Spanish **Detailed Description and Job Requirements** As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction...

  • SAP Oracle Hcm Consultant Senior

    hace 13 horas

    Bogota, Colombia Softtek Information Technology & Services A tiempo completo

    **About Softtek** Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe, and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India. Softtek helps improve and produce predictable outcomes for top-tier...

  • Principal Sales Consultant

    hace 2 semanas

    Bogota, Colombia Oracle A tiempo completo

    Principal Sales Consultant-220003EF **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** **_ Technical Solution Consultant: Cloud, Middleware, Microservices Pilot de Production(Spanish, English)_** At Oracle we are transforming the world with a group of talented specialists who dream...

  • Netsuite Consultant, Senior

    hace 2 semanas

    Bogota, Colombia BringIT A tiempo completo

    At Bring IT we are looking for an expert in NetSuite ERP implementations to be responsible for overall support in all functional matters related to the system architecture for finance, supply chain and operational activities. **Core Responsibilities**: Participate in business process discovery efforts by engaging with business user and understand their...

  • Presales Netsuite

    hace 2 semanas

    Bogota, Colombia Oracle A tiempo completo

    Presales NetSuite - Senior Sales Consultant-22000AI9 **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** OTA-IWE-LAD-CO **Detailed Description and Job Requirements** As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to...